Betty B.
We ordered a glucose control solution
We ordered a glucose control solution for my mother’s glucose machine. The order was cancel without letting us know why. Their customer service did get back to us and let us know the item is out of stock.
Response from Diabetic WarehouseMar 3, 2026
Hello, Thank you for messaging us. We apologize for the confusion. If an order is canceled, there should always be a reason associated with the cancellation in the email. Upon reviewing your specific order, the item looks to not be available for purchase from our supplier for the time being and is now out of stock on our website. We apologize for the miscommunication on this. Please reach out to our customer service team by phone/email so we can help you possibly get a new item in place of this one. Thank you!