Diabetes Store Reviews | Read Customer Reviews of diabetesstore.com

Diabetes StoreReviews of diabetesstore.com

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Diabetes Store

About Diabetes Store

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Diabetes Store (diabetesstore.com) has 682 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: diabetesstore.com
Website: diabetesstore.com
Category: Pharmacy & Medicine
Location: Coral Springs, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 35% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Diabetes Store reviews

Showing 62 reviews with 1 star · Clear filters

Scot
Jul 6, 2025
I Apparently did see the size correctly
I Apparently did see the size correctly
Response from Diabetes StoreJul 6, 2025
HI, It seems I missed an important part of your 1star review. What did you see correctly?
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Edward S.
Jun 29, 2025
Failure to state that supplies were not available but BACKORDERED
Up date.On June 3 I ordered a box of 100 injector pen needles.I paid for expedited delivery since I was quickly running out. After waiting over 10 days I telephones only di Discovered that were BACKORDERED! I received order .many days later
Response from Diabetes StoreJun 30, 2025
Sorry for the inconvenience. The item was on backorder and we failed to let you know. When the item came back in stock, we shipped it and refunded your shipping charges. Thank you for your understanding.
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Janice M.
Jun 3, 2025
Where is my order
Where is my order? Haven't received anything yet.
Response from Diabetes StoreJun 3, 2025
Hello, Checking the tracking information, we see your order was delivered on June 2nd. If that is not the case, please call our toll-free customer service line: 1-800-891-9399 Thank you!
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Geoff S.
Jul 2, 2024
Ordered supplies and got refunded a day…
Ordered supplies and got refunded a day later because what I ordered wasn’t in stock
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Patricia C.
Jan 6, 2024
I have not received my order.
I have not received my order.
Response from Diabetes StoreJan 6, 2024
It's wonderful to know that you think a one-star review will help you find your order more quickly and efficiently than actually calling our toll-free customer service line.
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No name thank Y.
Dec 5, 2023
Jim is an excellent worker
Jim is an excellent worker, he knows is job well.Very pleasant to talk to . I appreciate his help
Response from Diabetes StoreDec 5, 2023
Thank you for your comments, but why only one star?
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Misty A.
Jun 8, 2023
Package smashed
When I received the package it was smashed so bad that when I opened the box to take out the supplies, the box of syringes inside had been smashed so bad the caps were pushed off and needle bent over causing my stab myself in the hand. I guess it's a good thing I'm already used to pricking myself everyday. I took photos if there is anywhere to send them.
Response from Diabetes StoreJun 8, 2023
Hello, I'm not sure why you gave me a one star review when I had nothing to do with the Postal delivery service in your city. The packing slip surely includes our toll-free number to call and get the problem resolved. You may want to take photos of the shipping carton and present them to your local US Post Office to claim damages. Some people mistakenly think Trust Pilot has something to do with customer service. But it doesn't.
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Leonard H.
Sep 12, 2022
not a great experiance
I ordered a product that I needed fairly quickly. Two days later I am notified that my payment was returned. It would have been nice to know this more quickly as I could have found another source and not run out!
Response from Diabetes StoreSep 12, 2022
Sorry you had a problem. You placed your order on September 5th. We found the product to be out of stock on September 5th. We emailed you and refunded your charges on September 5th. You may wish to contact your email provider to find out why it took two days for them to deliver our email to you. Thanks, Diabetesstore.com
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