Dia&CoReviews of dia.com

Terrible!!! Quality is poor. Stylists don’t think about what they put into boxes. Customer service is atrocious. Sent back a box and a few weeks later had a $300+ charge. They say they never received the returned items but I sent them in the bag provided. The other items I mailed that same day got to where I sent them to. No one will help me. They basically said I’m out of luck

I ordered a lovely shawl that came with care instructions that said: DO NOT WASH, DO NOT DRY, DO NOT IRON, DO NOT DRY CLEAN. So it stays dirty I guess. it also had an attached tag that said CANCER RISK. Do not buy from this company.

Did a return next day after receiving the items that did not fit. Had to purchase the return in addition to the cost of the clothes, and months later they still not refund my money.

I soo happy i checked out the website first before i even tried it out!! Come on people 558.oo $$ for a dress…..PLEASE! Thanks but no thanks

I used to like this box but the clothes have gotten worse and worse quality. For the first time I returned the whole box it was so bad. And really overpriced for the quality of the items in it. Super inflated prices. So, I dropped the return off directly at the post office and they still billed me for the whole amount. I reached out, and they ignored me for a week. When they finally responded they were indifferent. Now I have to waste time filing a dispute with my bank. Don’t make my mistake and hundreds of dollars for clothes you don’t have.

Whatever you do, don't get tricked into buying or requesting one of their worthless gift cards!!! They don't allow the reciever to use the gift card to purchase items from the website. Gift cards can only be used as credit towards style box purchases. By buying a Dia gift card for someone, you're essentially paying Dia to promote their style box business. Info about the very limited use of gift cards is available on Dia's website, but it isn't intuitive to someone who isn't already familiar with their business model.

I cannot for the life of me understand any of the positive reviews surrounding this brand. I, like many others, have crossed over to needing larger sizes during the pandemic (previously an 8-10, now between a 12-14) and was enticed by the ads because I loved StitchFix so the idea of the same type of service but with stylists who understand the plus size fit better sounded like a dream but was in fact a disappointing mess. Firstly I was very very specific in my style profile, even going so far as to specify the colors I absolutely dislike (pastels & busy patterns) and notes about how I prefer simple & elegant over trendy. I was also clear about my need for normal - long pant sizes as despite my 5'4" height I have really long legs. So what did I get? Skinny Dark Denim - The least offensive item in the box were the plain dark wash denim. At $65 though I could definitely find better quality. Black Skinny Slacks (Petite) - These barely reached mid-shin on me (clearly not what was intended based on item photos). Why would you send one pair of normal length pants & a second pair in petite. Pastel Purple "blouse" - I hesitate to call this a blouse, it was basically a heavy cotton T-shirt with weird short cap sleeves that look like something sold on a sales rack at Kohls for $13.99. Floral Print "blouse" - Again I hesitate to use the word blouse. This was a peasant top from 1997 that looked like a LuLaRoe reject. It was so so incredibly ugly that it actually made me laugh when I pulled it out of the box. I mean this sincerely, this was the ugliest shirt I have ever seen in my whole life outside of a thrift store. Grey "bodycon" dress - Not bodycon, 2 sizes larger than my selected sizes, Heather grey but looked more like TV static with extremely unflattering neck & shoulder line that for the life of me I couldn't understand. Not a single item was under $49 & they all looked like items you could find on sale at any local Kohls or JC Penney. The styles were outdated, the cuts, fits & materials were all unflattering which is what was supposed to be different about this box right? Flattering clothes for larger sizes? Not even close. So so disappointing.

I was extremely displeased with this clothing subscription. While it did come nicely packed, the only items that I liked were things I had picked out myself. They did a terrible job choosing items for me and I was sent things that were nowhere near my style or what I'd asked for. The items I liked and kept ended up being extremely poor quality. They seemed higher end at first, so I did keep them, despite feeling they were a tad over priced. If they were quality items, I was willing to pay a little more and they did look nice on me. However, I got one wear out of the 2 pieces that I've kept from Dia, a romper and a tshirt style dress. After one wash, the strap came apart on the romper and the fabric has begun to pill. The tshirt dress has a hole and couple spots that look like holes will develop next. I paid a little over $100 for 2 pieces of clothing that are now trash. There's a gross difference between what's available in their "shop" that you can buy outside of your subscription, and the frumpy items available for your subscription. I also noticed that their subscription pieces are predominantly cut for women who are on larger end of the plus sized scale. If you are a size 14, the cuts of clothing available are definitely not flattering for an hourglass figure, in the least. This subscription was a total waste of money.