Stormi G.
Seamless process
Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.
Response from DFW Security®Sep 23, 2026
Thank you Stormi! We are also so glad you decided to go with us!

Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.How can we help protect what matters most to you? Learn More About DFW Security
DFW Security® (dfwsecurity.com) has 229 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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229 approved reviews, newest moderated first
Stormi G.
Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.
Response from DFW Security®Sep 23, 2026
Thank you Stormi! We are also so glad you decided to go with us!
Keith K.
Employees are great but the company nickels and dimes you to death. My prior security company was much more affordable and transparent.
Response from DFW Security®Sep 23, 2026
We are so sorry that you feel this way! We definitely want to be both affordable and transparent. Let me look into what happened and I'll see what we can do to make this right for you.
Chris G.
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge to me. The technician went thru the entire system when he arrived and checked everything, he didnt just replace the one sensor that had failed. Solid service over the phone and in person.
Response from DFW Security®Sep 23, 2026
Thank you so much Chris! We truly appreciate your business.
customer
The technician was very quick, and I was able to make it to work without taking any time-off.
Response from DFW Security®Sep 22, 2026
Great! Thanks for your flexibility!
Stephanie
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and that's how they got the $41 a month. So I ended up having a bill for $1k for just the equipment which was not what I was told when I scheduled service to be set up. I called and spoke with the manager and told her this felt like a bait and switch, I was super adamant that I only wanted a contract for 12 months because I am leasing this place and no one mentioned that my equipment was to be paid for the next 60 months. Why would I ever agree to pay on equipment over 60 months when I am only in this place for 12 months. The manager was not helpful at all, she was super rude, told me that I knew exactly what I was signing, just a really terrible experience!
Response from DFW Security®Sep 21, 2026
Hi Stephanie, this sounds like a huge misunderstanding! I'm so sorry you had a bad experience as we strive to be upfront, transparent and caring in every encounter. 60 months is the maximum time frame allowed to pay off the equipment with zero interest. Unfortunately it looks like you clicked to select a shorter time frame making the payment higher. I know Susan is working on getting this fixed for you right now. Please bear with us while we try to make it right!
Wilma P.
Fast and efficient
Response from DFW Security®Sep 18, 2026
Great! Thanks for allowing us to protect your new home!
Patrick E.
The representative was very professional and thorough. Answered all of my questions and resolved the power issue. Additionally completed an entire system check. He is an asset to your team.
Response from DFW Security®Sep 18, 2026
Thanks Patrick. We are very happy to hear this!
Kathy
Very competent and professional .
Response from DFW Security®Sep 18, 2026
Thanks Kathy!