DFW Security® Reviews | Read Customer Reviews of dfwsecurity.com

DFW Security®Reviews of dfwsecurity.com

4.6229 reviews
House Sitting & Security
2533 E Loop 820 N, Fort Worth, Texas

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DFW Security®

About DFW Security®

Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.How can we help protect what matters most to you? Learn More About DFW Security

DFW Security® (dfwsecurity.com) has 229 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: dfwsecurity.com
Website: dfwsecurity.com
Category: House Sitting & Security
Location: Fort Worth, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DFW Security® reviews

229 approved reviews, newest moderated first

veronica C.
Jun 30, 2023
Daylon was absolutely awesome
Daylon was absolutely awesome. He was very helpful and was willing to help in whatever way he could!
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Louann K.
Jun 22, 2023
Misleading information
Misleading information! New service, old wiring and now expected to pay for new sensor otherwise can't use the system. Salesperson should have explained if we use old wiring you will have to pay for any new parts needed, we may have gone with a complete new system or warranty. We weren't given any options only told GREAT we can use your old system. Also, horrible customer service, tech came out and started arguing with me and I quickly felt uncomfortable. Immediately called DFW Security and they pretty much refuse to replace part unless I pay for it. They didn't care about the misleading information, lack of information or their tech arguing with me.
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Scott S.
Apr 1, 2023
The installer listened to what I wanted…
The installer listened to what I wanted and made the accommodations for our home. The installer was very polite and worked at the task that was provided to him. Thanks for the great work!
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Michael
Mar 28, 2023
Very quick and Professional with the…
Very quick and Professional with the install. Detailed with the explanations.
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Dave V.
Feb 24, 2023
Avery salesperson calls me and quotes…
Avery salesperson calls me and quotes me a rate which was higher then my present rate and asks me why I called if I was happy with my present service provider. Very rude do not do business with this company
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Praveen S.
Oct 22, 2022
Had new system installed on 10/19/2022…
Had new system installed on 10/19/2022 it stop working on 10/21/2022 called in for service talked to Chris and offer to send someone next day for wait time of five hour window asked to talked to his manager he said he is the manager no one is above him that I could talk to Chris was rude and not good service provider
Response from DFW Security®Oct 24, 2022
Hello Mr. Sethi, I'm so sorry this happened to you and apologize for the inconvenience. I promise this is not how we do business! I understand everything is working for you after the technician's visit, correct? Management has reviewed the call and we have handled the situation with Chris and your technician to prevent future issues. Thank you for your patience and loyalty.
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Fabio
Sep 6, 2022
Cory has been super nice and efficient
Cory has been super nice and efficient, very happy with his work.
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Duncan B.
Sep 4, 2022
I recommend DFW Security
I recommend DFW Security. The whole process was straight forward. Cory arrived on time and was very helpful.
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