Mort T.
the only issue was it took over a week for a technician to come to the house
the knowledge of the technician.
Response from DFW Security®Jun 24, 2026
Thanks for the review Mort, and sorry for the delay - rest assured that is not the norm!

Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.How can we help protect what matters most to you? Learn More About DFW Security
DFW Security® (dfwsecurity.com) has 229 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent

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229 approved reviews, newest moderated first
Mort T.
the knowledge of the technician.
Response from DFW Security®Jun 24, 2026
Thanks for the review Mort, and sorry for the delay - rest assured that is not the norm!
michelle
Problem was solved without it being complicated.
Response from DFW Security®Jun 24, 2026
Awesome! Thanks Michelle!
Charles S.
Technician arrived at the exact time of scheduled appointment. Quickly diagnosed camera and keypad issues and replaced both at no charge. Great company and great service.
Response from DFW Security®Jun 21, 2026
Thank you! We appreciate your business!
INTEGRITY
I GREATLY APPRECIATE YOUR SERVICE, BUT HAVE CONSTANT ISSUES WITH MY CAMERAS. THEIR RELIABILITY IS FRUSTRATING BEYOND BELIEF!
Response from DFW Security®Jun 17, 2026
We definitely understand your frustration and reliability is very important to us! I'm glad our technicians have been able to assist you. We only have record of two issues, the first caused by a router change and this time a device was unplugged. We are here to help, so if there is more going on please let us know! We truly appreciate your business and want you to be 100% satisfied.
collierdiamondcranch.com
The same service man from DFW arrived on time . I own a large ranch in Erath County, Tx. It has several storage barns and sheds with valuable equipment and other valuable items in then. He repaired or replaced all that were damaged. So we are secure again. In the last year we have had attempted break-ins. We collected damages on 3. Your equipment saved me several thousand dollars.
Response from DFW Security®Jun 16, 2026
We're are thankful to be protecting your ranch. Thanks for your review and you business!
Robbie B.
The service technician was awesome. He was on time professional and knowledgeable about fixing the issues.
Response from DFW Security®Jun 16, 2026
Perfect! Thanks Robbie!
KJ C.
tech was personable and professional. And helpful.
Response from DFW Security®Jun 11, 2026
Great! Thanks!
Charles K.
The service is great as always. The tech that comes to do repairs is always nice, effective and efficient.
Response from DFW Security®Jun 10, 2026
Thanks Charles! I wish we never had to make repairs, but glad we got it taken care of for you!