Shanna W.
My software vendor used them to finance…
My software vendor used them to finance annual subscription fees. It took MONTHS of emailing and calling half a dozen persons at both Dext and my software vendor to try to get confirmation and electronic payments set up. I was literally scared to death of taking down my entire company due to unpaid ERP fees (having experienced Microsoft shutting down Office over a $2 typo once). The one person at Dext my account was assigned to came back from a multi week vacation and resolved things. It shouldn't have had to be that stressful or hinge on a single person.