Kevin H.
So after waiting 3 months and multiple…
So after waiting 3 months and multiple Detectork customer service contacts my $250 purchase was never delivered. Although their package tracking system stated package was delivered , no package has been found. Detectork recommended that I contact my local post office, which I did. No record was found and the tracking number was not recognized. Honestly after 3 months trying to get my package, I give up!!!! I will l write this $250 dollar purchase off. My lesson learned through this process is to never purchase a Chinese product without going through reputable companies like Amazon and Vevor for future purchases. I found out I can get a similar product off of Amazon for half the cost with guaranteed delivery in 2 days, not 3 months! No more scamming me again!!!
Response from DetectorkOct 12, 2026
Dear Kevin Hardig, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team