Destify - Destination WeddingsReviews of destify.com

I would not recommend going through this company when planning a destination wedding. The planning started off great - great rates, great deals, money back when people book. We submitted our non-refundable deposit and were booked into a hotel IN THE WRONG COUNTRY. It took days to get this fixed, and once the location was fixed, it took 3 weeks to get the spelling of my fiancé's name corrected on the wedding website. We were wanting 2 different sides of the same resort (one family friendly and one adults only) and asked to add to the site to allow easy booking for our family and friends only for them to add a resort IN A DIFFERENT COUNTRY again. We will not be using them and will not be getting our refund back even though it is the employees of Destify who messed up and kept booking the stay in the wrong counties. I would not recommend unless you want even more stress and chaos in your life. Now they won't refund our wrong room that was booked, we are taking a loss and booking straight through the hotel.

Horrible! They wouldn't price match the resort, even when booking through the resort would have been $600 cheaper. They told us that if we booked our wedding through Destify, we'd each get a $100 spa credit and we'd all be together at the resort. Wrong! None of us were near each other, and the resort spa credit never made it to any of the guests. They are very slow to respond and honestly, it's easier and cheaper to book directly through the resort because Destify didn't deliver on anything they promised.

If I could give ZERO stars I would. Customer service was horribly insensitive. They don’t help you and making modifications is a horror. I will advise all of my friends & family to avoid this company for their wedding planning at all costs.

Do not waste your time.

Be careful with these people. We booked them for my daughter's wedding in Mexico and we had the worst experience. From inflated prices to poor customer service, everything was bad. We had 70 people in our party, almost everyone booked the transfer to and from the airport with them. For majority of the people, no one showed up at the airport. They charged everyone $90 for the ride when the cab was only $15. And guess what, they also arranged for the same taxis that we could get on our own. Customer service was terrible. No one picks up the phone, they only communicate via emails when there is a problem.

Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

This company does a good job on the front end but once they have you locked in they are not willing to accommodate your needs and simply say, "we can't help you". This happened to us multiple times with this agency and I would NOT RECOMMEND using them unless you like being disappointed.

Resort decided to close on the day we book our wedding and room, and yet Destify refuse to refund our deposit, finding excuse to keep our deposit. Stay way from their deceptive shady business practice