Designs by Planner PerfectReviews of designsbyplannerperfect.com

Response from Designs by Planner PerfectAug 23, 2021

Hi Donna! Thank you for expressing your concerns. The 6 month agenda pages are created with self dateable agenda's as we mention here: https://www.designsbyplannerperfect.com/pages/six-month-agenda-pages 🌷Jenny

Response from Designs by Planner PerfectMay 3, 2021

Hi Debbie. This is the first request we have received from you and we really do wish you would have simply emailed our customer service team and we could have taken it care of for you. To adjust your subscription settings you simply log into your account and navigate to My Account. We have set your monthly subscription box to inactive; which you can log into the website and verify. You can also reactivate your subscription at any time via the website. 💕Jenny

Response from Designs by Planner PerfectApr 21, 2021

Hi Ulke, Sorry you are not happy with our customer service team. We do have record of every email that you have sent and each has been answered within our business hours and well within 24 hours. Regarding the documentation that UPS is requesting, that documentation was provided at the time of shipment to UPS (adhered to the reverse side of your package). In addition, UPS reached out requesting the documentation on April 19th and they were provided that documentation within a few minutes of their request. Your package did depart Omaha, NE on its way to Canada on Friday April 17th. Today is currently April 21st. Keep in mind that the shipping method you chose is UPS Standard for which UPS gives an estimated shipping time of 2 to 7 business days. I do hope you realize that customs and duty fees that Canada charges you are out of our realm of influence. Your latest email is well within our window of 24 hours. Your frustrations with UPS are being misdirected towards Planner Perfect. We look forward to you receiving your order and we do appreciate your patience and understanding. >>>April 22 Update<<< Hi Ulke we just wanted to update this. It does show that your package was delivered today on April 22nd. We are glad UPS was able to deliver within that 2 to 7 business day window 👍. 🌷Jenny