Kat
Rigged platorm and bad company
Bad company for employment and a very bad platform that's rigged with only a few companies taking the first places (one of them being the owner) on all categories. And all top positions not being partners are paid ones. The lists are not objective or correct at all, especially since the agency that owns the platform is on all the list and in all the top positions. Update on the reply: Requesting info about my identity is a serious violation of many laws and thankfully, unlike you, Trustpilot abides by them. Also, you tried to get my review removed before replying, not sure why you would bother so much. As for context, I am familiar about your company on both ends, so I do know how everything functions and how reviews get added and deleted and which companies get pushed up and how.
Response from DesignRushApr 25, 2024
Hi Kat, Thank you for sharing your feedback! We are disheartened to learn of your negative experience, as it doesn't align with the standards we strive to uphold. We appreciate it when our employees and clients leave honest reviews as it helps improve our business, which leads us to the following: 1. We requested information on your identity, but we never received a reply. We won't be able to address your concerns without full context, and it is questionable to proclaim such statements about a company you're unaffiliated with. 2. Our ranking system is based on the Bayesian Average and considers various factors to ensure accuracy and objectivity. Sponsored positions are crucial in this business. This information is available on the website. However, this doesn't impact the quality of the listings as sponsors that can afford the most competitive categories in most listing websites similar to DesignRush are considered the best in the industry. 3. Some companies are full-service agencies, which explains their positions in many categories. We understand how it might suggest bias, but a quick look at the agencies' reviews, ratings, and portfolio will explain their rankings on the listings. We hope this clarifies. Our lines are open if you would like to help us verify your identity. We value your perspective and will directly address any issues you claim to have. DesignRush Team




