Thehearttree
Disappointed
Things went ok with the website or so I thought. I signed off on the website initially but the next day I noticed a typo and they refused to fix it unless I paid! Then I discovered my email on the site wasn't set up. I didn't know to check this as I've never had a website developed before and didn't think to check to see if appointments on my site would work. Very disappointed in the fact they wouldn't fix these things that were supposed to have been done.
Response from Design OrientDec 18, 2025
We take feedback seriously and carefully review every concern raised. However, after thoroughly checking our records, we are unable to identify this reviewer as a current or past client of our company. We do not charge clients to correct typographical errors on approved work, nor would we intentionally leave essential functionality incomplete. We encourage anyone with a legitimate project history with us to contact our team directly so we can review the matter and resolve any misunderstandings. Transparency and client satisfaction are core to how we operate.