Ravi T.
This is a scam website.
This is a scam website. I ordered picked on Feb 8. Nothing arrived, when I emailed them, I was told I’ll get a refund.
We bring you the best of Indian homemade & handcrafted authentic products like organic millet, clothing, handicrafts, puja Items, pickles and sweets. We are committed to promoting quality, authenticity, and creativity!!
Desiauthentic (desiauthentic.com) has 30 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 8 reviews with 1 star · Clear filters
Ravi T.
This is a scam website. I ordered picked on Feb 8. Nothing arrived, when I emailed them, I was told I’ll get a refund.
Hafeez A.
Website says shipping free for more than $100 but ended up paying more ($32) in form of import/duty tax.
Vishi S.
I received my order today and the snacks are all crushed like powder because of poor packing style. Waste of Money!!!
Ananthapadmanabha R.
I have ordered for Prawns Pickle and gem set...I have just got the order confirmation and no updates after that...I do not even able to track my order and it's been more than 15 days...Not sure whether this is a geniunue website..or I am been cheated.....Even my friends were excited to order but I have advised them not as I feel I am cheated and exploring other possibilities to get my money refunded
Response from DesiauthenticJan 11, 2020
Hi Maam, we are sorry to hear that you feel that way. We are a genuine company and you could find our details on our website. We could not dispatch your order due to the non-availability of the pearl set model you have ordered for. We have asked our seller to get it done and we have sent an email informing the same to the registered email id on 07th Jan 2020. We will check with our seller and if we could not dispatch we will process refund of your order asap. Once again we apologize for any inconvenience this may have caused.
Vikram K.
Its been 10 days still i don’t see any update to my order. Sent mail to customer and got a response stating its already been fullfilled. But status still shows as un fullfilled. I don’t see any tracker number too.
Response from DesiauthenticJan 9, 2020
Hi Vikram, We are extremely sorry for the delay caused. We have shipped the product through DHL courier, tracking details will be shared to your email. Regards, Team DesiAuthentic
Chandrika N.
You will never get what you ordered When you receive the order the items are opened and were all over the package with a cut of duck tape, when you try to contact the support team you will have a chain of emails without a proper answer please don’t order and waste your money.
Response from DesiauthenticDec 21, 2019
Hi Chandrika, we are sorry to hear that. Could you please share the order number so that we can look into it and resolve the issue asap.
Jaspreet S.
Only received one of the items (Mutton pickle)the prawns pickle was never delivered. Sent email to support and never heard back from anyone.
Response from DesiauthenticNov 14, 2019
Hi Jaspreet Singh, We are extremely sorry for the inconvenience caused to you, We have shipped the product again and it will be delivered to you very soon. Thanks & Regards, DesiAuthentic Team.
MP
Quality is good but quantity is 25% lesser than promised. I reported to support team but they asked for photos of weight, I didn’t have it, the support team never responded to me. I will not buy here again.
Response from DesiauthenticDec 4, 2019
Hello Mahesh Purama, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with the product. We pride ourselves on our product and the high-quality standards we maintain. We would like to make things right.