Venelium HostingReviews of deploys.io

Web hosting is slow, support is basically non-existent. I recently cancelled my service after having nearly 24 hours of downtime. I cannot recommend this company for any reason.

Quality is present on VPS and Minecraft servers. However, the support is no longer quality and we quickly realize that the management team does not do anything except fill our pockets with our money. I asked for a refund for a VPS running much less than 24 hours after delivery, they asked me my email, I responded immediately. I relaunched them several days later because I had no news, and almost two weeks after my request, they told me they only made refunds within 24 hours. L.M.A.O This company is a joke, avoid it at all costs.

Price:9 Performance:8 SUPPORT:0 The worst support I even seen, never help. Also time response is of 5days / week Never saw a worst support awesome

Long Waittime

I ordered a server from them about a week and a half ago. Never got any emails from them or anything. Couldn't log into any of the panels either. I contacted the support. Support is very useless and doesn't help at all. At the end they never even responded either. I charged this whole thing back. Don't buy this host ever. It boasts cheap prices and good specs, however it simply doesn't deliver. Plan: 10gb Minecraft Enterprise.

Terrible host run by under age children.

Never wrote a review for a company or for someone, but this literally had to be done. SETUP: Let's begin with the ordering, I tried ordering from them for a week or so, for a bigger VPS which wasn't available at the moment, that's okay, that isn't an issue at all for anyone, so I decided I'll just wait. I then saw I could order a 16 GB Game VPS after about a week. I literally couldn't wait to test it out, their performance and everything. The order was done, everything was paid for, let's wait for a bit for it to activate, that's what happens with 95% of hosting companies, you wait for ~15 minutes maximum to get your service. Not here, I've waited for 8 hours and decided to open a ticket, then I was informed that they were restocking. Okay, that's fine but guess what, asked after 24 hours if there's any ETA. Someone came and said they don't have VPS's until August so the team isn't really up to date with what's happening with the company. Then, I got a reply that confirmed me that they are actually restocking. About 3 days passed, and even that I got my service on 30 and I asked them to set the billing date on the date that I got the VPS, they just put it on 28. A day after I ordered, yeah, a small issue. GETTING THE VPS: From the beginning the VPS was having network issues and some other issues, I was sending and receiving half the packets I send and guess what, I was informed that the error is actually on my side when clearly it isn't. You will get those kind of replies most of the times, I think the staff most of the times assumes that you are a kid or not informed at all. The staff is also ran by very young people which shouldn't be an issue but maybe that's why they are acting like this. Anyway, the problem was sorted out in a not really short time, more like a few good hours. Anyway, time has past, the server was working fine for like two weeks, then, the server had some critical network issues, literally unplayable (owning a Minecraft server). The support? From a 1 to 10 scale I would give them -4... The replies were actually taking over 8 hours, they only gave me some troubleshoot tips at the beginning and then I was literally "begging" for replies. A week has passed and the issue is still there, they said they have some network issues but it's unbelieveble, one week and a issue not sorted out, no one would look for that. The reply I will get here will be some childish excuses or non relevant ones or I might get my review removed but I'll try and make sure it won't, people need to see this, the company isn't a scam but it's also not far away from that. For whoever is reading this, I'm sorry for my english.

Support is extremely slow 160+ hours of downtime because they had to install a KVM(still not install) Which could've been sorted way sooner. I don't care whatever excuse you use. "We do this in our freetime" or "Give them some time" NO, guess what. You're a company and you should work to provide. not work to pass the time. Owners are also underaged, and thus have less time to run this business. Updated: 3/8/2019 (still down)(Service expired) For ANYONE thinking about even trying this service. DON'T. Support is only there to create argument's and excuses. no status updates no hello, no bye. no NOTHING. Stray far away if you value uptime.