Dental Wholesale Direct Reviews | Read Customer Reviews of dentalwholesaledirect.com

Dental Wholesale DirectReviews of dentalwholesaledirect.com

3.8102 reviews
Dental Services
4611 S. University Drive St #434, Davie, Florida

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Dental Wholesale Direct

About Dental Wholesale Direct

Dental Wholesale Direct was founded in 2011 to provide a more affordable alternative to the "Big Guys." Dental Wholesale Direct uses a streamlined business procedure to supply the dentist's most frequently used products at a fraction of the cost they were previously paying. Get a gift card with every purchase! Dental Wholesale Direct uses a streamlined business process to supply the dentist's most frequently used products at a fraction of the cost they were previously paying. Get a gift card with every purchase! Enjoy competitive prices, a large assortment of dental supplies, and a professional team ready to answer your needs.

Dental Wholesale Direct (dentalwholesaledirect.com) has 102 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: dentalwholesaledirect.com
Website: dentalwholesaledirect.com
Category: Dental Services
Location: Davie, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Dental Wholesale Direct reviews

Showing 23 reviews with 1 star · Clear filters

Zachary S.
Sep 6, 2026
You cancelled my order without an…
You cancelled my order without an explanation
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Stefan R.
Nov 7, 2025
I placed an order for burs
I placed an order for burs. After a few days I did not get any updates that the orde had shipped and contacted the company. I was told that the order was cancelled because they were not available. In reality they decided to increase the price from 69.95 to 154.95 after I placed my order and cancelled it. These people do not conduct honest business.
Response from Dental Wholesale DirectNov 10, 2025
Dear valued customer, We at Dental Wholesale Direct are working hard to bring our customers the best quality products at the best prices on the market. Our efforts to provide our customers with such products and prices often involve sourcing products overseas, where prices can often vary. As such, we reserve the right to cancel orders if we are unable to source a product adequately for our customers. This pertains to situations where products cannot be supplied within a reasonable time, or market prices drastically shift. This practice is very common among all businesses. We regret that this situation has caused this level of dissatisfaction and inconvenience, and hope you understand our policies and the circumstances at hand. We hope to still earn your business in the future, should this product, or others, meet your budgetary needs. Kind regards, The Dental Wholesale Direct Team.
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Kendra C.
Sep 9, 2025
Order cancelled withou explanation
Well, this email asking for stars came 9/4, shortly after I placed the order. I thought I would wait until I actually received the item before rating. Yesterday 9/8, I got an email saying that the order was cancelled, with no explanation as to why. So, in addition to thinking it cheeky to ask for praise before the job is done, giving a reason for the cancellation would have been good.
Response from Dental Wholesale DirectSep 9, 2025
Dear valued customer, We apologize for the inconvenience that occurred, for which you did not get the cancellation email due to some technical issues that we are still investigating. Dental Wholesale Direct is a supplier of dental supplies to certified dentists and clinics. Since the system recognized that the shipment address was private property, it cancelled the order. If you are a dentist with a clinic address, we will be glad to deliver the product.
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April H.
Jun 25, 2025
My order has not been received
My order has not been received. It has been paid for in full and when I try to track it no information has been sent. I have sent an email. And now this.
Response from Dental Wholesale DirectJun 25, 2025
Dear valued customer, We apologize for the inconvenience caused by the delay in the delivery of your item. Our customer service will contact you shortly in order to solve the issue and supply the item as soon as possible, and to the best of your satisfaction.
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Terry B.
Dec 29, 2024
A very bad experience
THESE PEOPLE ARE THIEVES!!! I purcased and paid for a dental item only to find that the order had been cancelled the next day . There was no refund . I sent emails asking for a refund but with no reply. The only reason I gave one star was they don't have negative numbers. To say I am disappointed is an understatement. BE WARNED! DO NOT BUY FROM THIS COMPANY!! Terry Bonnett BDSC (WA ) Australia
Response from Dental Wholesale DirectJan 7, 2025
Hello, Dental Wholesale Direct has provided dental supplies to the best of our customer's satisfaction for many years. We are sorry that you had this experience and hope that your next shopping experience will be a better one.
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DP
Nov 22, 2024
They canceled my order
They canceled my order
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JLH
Jul 30, 2024
I was sent this link to review before…
I was sent this link to review before my product arrived, so I rated customer service for help in placing the order. I placed the order of July 19th as of July 30th it has not been received. I called to find out where my order was and was told -"oh it is out of stock and we will not receive it until August 16th" (mike drop) I then had to pull it out of him as to when I would receive it-" in about 2-3 days later" I asked if I had been sent an email in regards to the delay -"no" . I had already checked my email and knew what the answer was! Not happy that my product won't be delivered for a month after the order was placed, not happy that I was not notified.
Response from Dental Wholesale DirectJul 30, 2024
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused by the delay in your order and the lack of communication regarding the stock status. This is not the level of service we strive to provide. We deeply regret that you were not notified about the delay. However, please understand that sometimes unforeseen circumstances can affect our inventory and delivery timelines. We are currently working to improve our processes to ensure better communication and avoid such issues in the future. Please feel free to give us a call at your earliest convenience, and we would love to make it right for you. We are committed to ensuring you receive your order as soon as possible and will do our best to expedite the process. Thank you for your patience and understanding.
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Pamela M.
Mar 11, 2024
I have not received anything from this…
I have not received anything from this order!!
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