Noah H.
I sent my driver's license
I sent my driver's license, a utility bill, and a selfie for verification. They still rejected it, claiming the "photo was unclear." It's a transparent tactic to delay paying out winnings.
Response from Del Oro Casino and SportsbookAug 4, 2026
Thank you for your feedback. However, the information provided does not match our standard verification process, as we do not request proof of address or utility bills during regular verification. We take verification and customer concerns seriously. Please contact our support team with your account details so we can properly investigate this matter. Kind regards,




