Del Oro Casino and SportsbookDel Oro Casino and Sportsbook at DelOroCasino.com is a 100% legit and legal online casino and sportsbook. We are committed to providing our users with the best possible online gaming experience while maintaining a high level of security and trustworthiness. You will feel safe at our DelOroCasino.com. Through our bonus integrity and customer service, we will prove why our platform is the best. We believe that everyone should have the opportunity to enjoy themselves while feeling confident that their personal information is safe. In addition to creating a fantastic gaming environment, we are also dedicated to giving back to the community. In the future, we plan on donating to charities worldwide, as we believe in the importance of making a positive impact on the world. Join us on this exciting journey and discover the joys of online gaming in a safe and trustworthy environment. Alongside our large bonuses, Del Oro Casino and Sportsbook has features that no other online casino has. The first feature allows you to become an automatic agent by sending your bets to your friends. At Del Oro Casino and Sportsbook, when you send a bet and a person plays that bet, you make a percent of their losses. Another cool feature at Del Oro Casino and Sportsbook is that we will have a live store where you can win real prizes such as beautiful jewelry that will be verified by a jeweler. I hope everyone has an amazing time gambling at Del Oro Casino and Sportsbook on DelOroCasino.com and you can always reach out at [email protected].
Del Oro Casino and Sportsbook (delorocasino.com) has 259 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Olivier B.
Ne jouez pas sur ce site J’ai gagné une très grosse somme d’argent et du jour au lendemain le site a fermé mon compte en me confiscant mes gains Et je n’ai aucun recours possible Ils disent que j’ai plusieurs comptes ce qui est totalement faux!!! Fuyez ce site
Atsejjj
Update 15th april 2026 : Following your public response, I contacted you privately as invited, but have received no reply (5 days). Therefore, I would like to raise the following legitimate concerns: THIS CASE MAY AFFECT THOUSANDS OF IPHONE USERS: My account was closed and €21,834 confiscated based on “matching IP address” and “identical device fingerprint data”. I use an iPhone 13 (iOS), where Safari enforces strict privacy protections. Apple explicitly limits access to device data and standardizes system information so that multiple devices appear similar, preventing reliable fingerprinting (see: apple website / safari/ privacy/ ). The “matching IP address” has never been specified. I have only used my personal Wi-Fi or mobile network. The only possible exception is a SINGLE VPN USE FOR A FEW MINUTES, done ONLY AFTER YOUR SUPPORT INSTRUCTED ME to access a Pragmatic Play promotion unavailable in my country (FRANCE) and play a few free spins (screenshot available upon request). THIS POINT IS CRITICAL: THE ONLY UNUSUAL CONNECTION RESULTS DIRECTLY FROM YOUR SUPPORT INSTRUCTIONS. I can provide records confirming this limited VPN use as well. Could you clarify your position on VPN usage on your platform? How can a support agent instruct its use, while I am later accused of IP sharing, given that VPNs are known to generate shared IP addresses? Is this instruction given to all customers? Shared VPN IPs and standardized iOS fingerprints cannot reliably link accounts. This raises a broader concern: are your customers being penalized based on unreliable technical methods, especially Apple users? If any of my personal data or payment methods have been used in connection with other accounts, I request to be clearly informed. If not, on what basis was such a serious decision made? After closure, I was contacted by Heats Casino, another brand operated by the same company, despite never registering there. No explanation was provided on how my data was obtained. No reply to my private message despite the seriousness of this case. I remain open to a fair and transparent resolution. Initial review : Deposits were fine (~€3,000). Passport approved, but selfie repeatedly rejected → KYC kept dragging. I was even encouraged to keep playing to “speed up” verification. I reached €21,834. I was never able to complete KYC or access a withdrawal. Then my account was blocked and closed. Reason given: “multi-accounting” based on “technical evidence”. I used one account, real identity, one device, no bonuses. No concrete evidence was ever provided. I was told, for “privacy reasons”, they cannot share any details about the accounts I’m supposedly linked to — which makes it impossible to understand or defend myself. No access to my account. No communication from support. Winnings confiscated. Be cautious.
Response from Del Oro Casino and SportsbookApr 8, 2026
We take all feedback seriously, and we would like to clarify this case. Following a detailed internal investigation, clear technical evidence confirmed the creation and use of multiple accounts, which is strictly against our Terms & Conditions. This conclusion was not based on a single factor, but on a combination of indicators, including: * Matching IP address * Identical device fingerprint data These elements together confirm that the accounts were accessed under the same technical environment. As a result, and in line with our compliance policies, the account was closed and the winnings were considered void due to violation of our Terms & Conditions. Please note that for security and privacy reasons, we are unable to disclose full technical details publicly. We remain committed to fair play and transparency and are always available to review any legitimate concerns through the proper support channels.
Fatiha A.
Trop long pour valider un selfie au bout de 4 jours on me dis que mon selfie n'est pas validé parcqu'il n'inclue pas ma pièce d'identité il aura fallu 4 jours pour le dire cela. J'ai renvoyé un autre mais toujours pas validé vraiment mais vraiment déçu de ce casino je vous le déconseille vivement trip trop long
No need to know my N.
Fake casino, with an Anjuan license ( only fake casino’s have an Anjuan license) do everything to let you lose money. If you have a big balance it takes days / weeks to withdrawal the money. Only €1000 withdrawal limit each day. ( what casino has a withdrawal limit of only €1000 each day) Sometimes you can’t even withdrawal your balance because you get an error when you try to withdrawal your balance. Support is very bad will never help you only try to let you deposit more. If you ask them to up your withdrawal limits they say they have to ask there department to check your account for activity. They let you wait 5 days and if you lose the balance you will receive a text they changed your withdrawal limit to 1.5k each day ( when you don’t need it anymore because you lost everything. Site is very slow and lagging. I did play here for a long time, made more than 1.5m in wagers on this site and still they won’t up my withdrawal limits. Please people don’t play here, you will have problems with them in the future if you are going to play here. Play on better sites this site is bad!
Response from Del Oro Casino and SportsbookApr 17, 2026
Dear No need to know my name, We take all feedback seriously; however, after a full internal review, we were unable to identify any verified account or activity matching the details described in your review. There is no record of the level of gameplay, wagering volume, or interaction mentioned. Additionally, we have not received any response from you when we requested further information to investigate your case. For transparency, our platform operates with clearly defined Terms and Conditions, including withdrawal limits and processing procedures, which are applied consistently to all players. Withdrawals are processed in accordance with these terms, and verified players regularly receive their funds without issue. We do not delay withdrawals based on player balance, nor do we encourage players to deposit more in order to process payments. Any request related to limit increases is subject to internal review and compliance checks. As we were unable to verify any connection between your claims and an actual account, this review does not appear to reflect a genuine user experience. If you believe this is a misunderstanding, we invite you to contact our support team with your account details so we can properly investigate. Best regards,
Danny
Wat een knakencasino. Bakken dead spins, echt honderden aan een stuk. En dan bonusrondes die stelselmatig 15 tot 20x je inzet betalen. Grapjassen. Weg ermee.
Eva P.
I've sent three support tickets over two weeks. Not a single reply. Not even an automated "we got your message." They just ignore you. It's pathetic.
Response from Del Oro Casino and SportsbookApr 12, 2026
We would like to clarify that the information in this review is not accurate. Our platform does not use a ticket system. We provide support via email and 24/7 live chat, both of which are actively managed to assist our players as quickly as possible. Additionally, we were unable to find any account or interaction matching the details provided in this review. We also requested further information to investigate the case, but no response was received. For these reasons, we believe this review is not based on a real experience with our platform. We remain committed to providing responsive and reliable customer support to all our players.
Kevin B.
The moment I tried to withdraw my winnings, my account was locked for "suspicious activity." No one can tell me what that activity was. It's been a week and my money is still in limbo. Pure scam.
Mia P.
They're happy to take my Visa deposit instantly, but then they force me to withdraw to a crypto wallet I don't even have. Why can't I just get my money back to my card? It feels incredibly shady.
Response from Del Oro Casino and SportsbookApr 12, 2026
Dear User, We take all feedback seriously, however after a full internal review we were unable to identify any registered account, deposit, or transaction linked to your details. There is also no record of any interaction with our support team. Regarding your comment about payment methods, we would like to clarify that our platform offers multiple deposit and withdrawal options. Players are always free to choose their preferred method in the cashier. We do not require withdrawals to be made via crypto or any specific wallet. In fact, where possible, withdrawals are commonly processed back to the original deposit method, such as Visa, which is often the preferred and most convenient option for both players and the platform. As we cannot verify any account or activity related to your statement, we believe this review does not reflect an actual user experience with our service.
