delicaten.comReviews of delicaten.com

Worst thing I have ever bought. Cost so much. The car mug holder are nothing but junk, they do not come with the sponge pieces to make them fit. Also they do not hold the large cups like advertised, my cup fell out. It took almost three months to get the item.

Wish I would gave read these reviews before ordering. The wooden hug hearts are terrible. The quality of the wood, craftsmanship and painting are sub standard quality. Picture in ad is very misleading. Do not buy!!!!

I ordered 3 "handmade" wooden hearts. $15 each = $45 total. They were crudely painted with an airbrush, probably automated. I had planned to use them as gifts, but they were so poorly done that I would have been embarrassed to give them to anyone. I requested a refund. Customer "Service" asked me for photos, which I provided. Then they replied saying they were sorry that I was dissatisfied with my purchase and they would tell their production people about the poor quality. They did not reply to my question about how to get a refund. We exchanged two more emails where I asked to return the items for a refund and they replied with profuse apologies, but ignored my request for a refund. DO NOT BUY FROM THIS COMPANY!!! SCAM

BUYER BEWARE! $64 U.S. dollars down the drain! Car cup holders that won't fit in the car and won't hold U.S. size travel mugs, cans, or water bottles! Offered a $3 refund. Not allowed to return to Chicago, Illinois where they shipped from. Told they'd need to be shipped back to China. No surprise, in retrospect. Purchased IN November, didn't ship (from Chicago) until the end of December, Arrived at the end of January. Total junk!

I would give them a zero rating too if I could. After finally receiving the items, they weren’t at all what I needed so I inquired about a refund and returning them. After jumping through so many hoops, wasting my time, they off me $3 to keep when I spent over $60! Or I’d have to pay shipping to return to China. It’s a scam!!!

If I could give zero stars I would. I ordered what I thought would be a nice Christmas gift from this company - that I found on Facebook. It arrived not only damaged, but the label on it was completely crooked (so that wasn't just a shipping issue - they sent me garbage). My total cost was $34.98, and I requested a refund of my money - they gave me a huge run around and eventually offered me a TWO DOLLAR refund. After a quick google search (after my purchase, which was my bad), I realized this company is a complete fraud. BEWARE!

This company is a scam. I placed an order like an idiot without reading reviews. The amount I was charged was significantly more than the price quoted on the order form. I can't get a response from the company other than an automated email with a link to shop more on their site. Any other links in the email take me to their FAQ page, not customer support. I've reported this to my credit card company, but they told me I'd have to give the vendor 10 days to make good on the sale, refund or send the product. They did note on my account an issue so we will see what Delicaten does. I've sent three emails using their contact us link and replying to the automated responses from them. The automated response email they sent does receive emails at the email address because they reply back to me so it isn't a No Reply email address. My Warning to anyone ordering from this company, Don't do it!

I ordered the blessings jar from them and never received it. They shipped it to an unknown address and the postal service RETURNED TO SENDER. They offered to send me a new package if I paid for shipping. Since they couldn’t get it to me the first time, I simply asked for a refund instead. They refused. POOR CUSTOMER SERVICE. DO NOT RECOMMEND.