Delicate LeatherReviews of delicate-leather.com

I ordered seat covers from there and never received them or my money back

BEWARE. BEWARE BEWARE THEY WANT US TO PAY TO SHIP BACK WHEN THEY ARE THE ONE WHO SENT WRONG ITEM Dear Customer Service, We are writing regarding Order #D22346L (Tracking Number: SPXCLT039706160548). The items we received are not what we ordered. Instead of the Luxury Foldable Leather Auto Garbage Bag – Hanging Headrest Large Car Trash Can for Backseat (×2), we received a cheap plastic lunch box designed to carry six canned drinks. The products we received: • Are not made of leather • Do not match the item description • Do not match the pictures shown on your website • Are completely different from what was advertised This is not the product we purchased. Therefore, we would like to return both items and request a full refund. Please provide return instructions and confirm how this matter will be resolved. We look forward to your prompt response THIS WAS THERE RESPONSE Thank you for your message and for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with your recent order. We understand your disappointment, and we are committed to resolving this issue in the most efficient and customer-friendly manner possible. We appreciate your understanding and cooperation. After reviewing your case, we would like to offer you a partial refund of 60% for your order, without requiring you to return the product to us. We believe that this solution will provide you with a faster resolution and avoid the complexities of the return process, which can involve additional shipping fees and waiting time. If you approve of this offer, please reply to this email with your confirmation, and we will process the refund accordingly. Your satisfaction is important to us, and we want to ensure that you are content with the outcome. If you have any further questions or concerns, or if you decide to proceed with the partial refund, please let us know. We are here to assist you in any way we can. Once again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding. Thank you for choosing our products, and we look forward to serving you better in the future. Best regards,

Ordered a Polarized Sun Visor Sunshade Extender. It arrived in a plastic outer shipping bag with no packing or manufacturer wrapping on the product inside. The product literally looked like someone just found one sitting around and randomly threw it in a bag. It was just pure luck there was no damage during shipment. There was no invoice, no packing slip, and no owners guide inside the package. The return address on the package was listed as "Mr. Chung". It would have been a nightmare to return witout any documentation. They contacted me to post a review which I did, and, to no surprise, my negative review did not show up on their website. The ONLY reviews on their website are 100% positive. You may draw your own conclusions from that. Their website looks professional, but their fulfillment and shipping operation is completely unprofessional in every way. Be very wary of purchasing from this website!

Probably the worst product I have ever purchased. Bought seat cushions advertised as “leather”. It is the furthest thing from leather. Actually, this crap is sourced from China. Customized? No way. Misleading and low quality. They will offer 70% back to keep their product, even they don’t want it back. Don’t buy!

This company has the absolute worst package tracking ever! I will never order for them again. I will never recommend that anyone order from them! This is ridiculous! there is no way to speak to anyone to find out where your package is. The package tracking platform they use is horrible. It does not tell you how long it will be before your package reaches you. It’s horrible.

I did not get what I wanted. I have since returned the item. Hopefully they will add my preferred 3D embossed logo. Then they inform me that they cannot fulfill or satisfy the item they duped me into buying albeit they was advertising photos of what they say the can not do. An utter disappointment!! “CAMARO 2SS”! And return it to me.

I received an email asking for patience, later on this company canceled my order without any notice weeks after it had been placed. I could have purchased a product weeks ago without going through an extensive delay.

Absolute garbage. Huge waste of money. These things are tiny, poorly stitched, not leather and the color is way different from the color shown in the photos. The items ships from China so no point in ever trying to return it cause it’ll probably get stuck at their customs for months. I’ll never order from this site again and I wouldn’t recommend their products to an enemy. *EDIT** My opinion on my experience hasn’t changed but they have issued a full refund proving they do have integrity.