Defy Mortgage Reviews | Read Customer Reviews of defymortgage.com

Defy MortgageReviews of defymortgage.com

4.517 reviews
Investments & Wealth
4101 Charlotte Ave, Nashville, Tennessee

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Defy Mortgage

About Defy Mortgage

Welcome to Defy Mortgage, your modern lending partner with solutions designed to meet your unique needs. Our goal is to provide a secure, efficient, and personalized loan process that sets new standards in the industry.At Defy, we believe in taking an innovative and holistic approach to assessing your unique needs — enabling us to offer mortgage options tailored specifically to your individual needs. We are driven by a passion to challenge the status quo and create a new era of lending that puts the power in the hands of borrowers.Obtaining a mortgage should be an empowering experience, where borrowers feel confident, informed, and in control every step of the way. Our streamlined and secure technology, combined with our customer-centric methods, forms the cornerstone of our superior borrower experience. Whatever your situation, you’ve come to the right place. We’ll handle the rest.

Defy Mortgage (defymortgage.com) has 17 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: defymortgage.com
Website: defymortgage.com
Category: Investments & Wealth
Location: Nashville, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 94% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Defy Mortgage reviews

Showing 15 reviews with 5 stars · Clear filters

Allison B.
Aug 13, 2024
This was my first STR investment…
This was my first STR investment property so I didn’t know what to expect for the loan process. I was quite nervous but the Defy team was able to walk me through the entire process and what to expect. Kim answered all my questions and kept me up to date on everything. My husband and I definitely plan on working with Defy in the future! Overall a really great experience.
Response from Defy MortgageAug 14, 2024
Allison, Thank you for sharing your positive experience with Defy! We're delighted to hear that our team was able to guide you through your first STR investment property loan process smoothly. We understand that first-time investors often feel nervous, so we strive to make the process as clear and stress-free as possible. We're glad you and your husband had a great experience overall, and we look forward to working with you again on future investments. Thank you again for choosing us!
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Jeff D.
Aug 5, 2024
The Defy team was great
The Defy team was great. Spoke to Anthony and Hannah and they gave great advice and service and were able to help me max out my cash out refinance. Highly recommend!
Response from Defy MortgageAug 14, 2024
Thank you so much, Jeff. Your business and kind review is greatly appreciated. It was our pleasure to work with you and help you max out your cash-out refi. I will relay the message to Anthony and Hannah as well. We look forward to working with you again in the future. Stay well!
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Linda, R.
Jul 16, 2024
Defy Mortgage is great!
Defy Mortgage is great to work with on a home purchase. They were efficient and communicative. I look forward to working with them in the future!
Response from Defy MortgageJul 24, 2024
Much much appreciated, Linda. Thank you so much for your positive review and thoughtful note. We look forward to working with you again in the future! Stay well!
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Alyssa D.
May 31, 2024
Love Defy Mortgage!
Love Defy Mortgage!! Its hard to navigate the home-buying experience being a freelancer, I didn't think it was even in the cards for me, but they basically did all the work for me. Defy makes it happen!
Response from Defy MortgageJun 6, 2024
Alyssa -- Thank you for sharing your positive experience with us. We are so glad to hear that we were able to guide you through the home-buying process effectively as a freelancer. Congratulations by the way. Navigating the mortgage process while freelancing can certainly be challenging, but our whole goal is to make it so that it doesn't need to be. Thank you for your support and kind words.
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Amber P.
May 24, 2024
Kimberly is amazing and extremely…
Kimberly is amazing and extremely professional & responsive!
Response from Defy MortgageJun 6, 2024
Hi Amber! Thank you so much for your kind words about Kim. We are so happy that she was able to assist you. We sincerely appreciate your business and look forward to continuing to serve you.
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Janelle S.
Jan 23, 2024
The entire Defy team made my experience…
The entire Defy team made my experience seamless!! As a busy professional and single mom, I’m not sure how I would have gotten through the process without them. They achieved all of my goals and objectives and I am so so grateful. They definitely deserve the five stars!!
Response from Defy MortgageJan 29, 2024
Janelle -- Thank you so much for your thoughtful words. It's been a pleasure to work with you. We sincerely appreciate your trust in allowing us to serve you. If there is ever anything else that we can do for you, please don't hesitate to reach out!
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Sam
Jan 19, 2024
I had a great experience with Defy
I had a great experience with Defy for my home loan. From start to finish, their professionalism, responsiveness, and commitment to customer satisfaction were outstanding. They were quick in addressing any questions, making the entire process stress-free. I suggest using them!
Response from Defy MortgageJan 29, 2024
Thank you, Sam. We appreciate that immensely. Please do not hesitate to reach out if we can be of any additional assistance now or in the future.
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Max R.
Dec 21, 2023
Defy Mortgage - 5 Star Experience!
Defy Mortgage has truly set the gold standard for mortgage services. From the outset, their professionalism and expertise shone through, providing a seamless and stress-free experience. The team's responsiveness and clear communication instilled confidence, making the entire process efficient and transparent. What sets Defy Mortgage apart is their commitment to personalized solutions. They took the time to understand my unique financial situation, presenting competitive rates and tailored options that perfectly aligned with my needs. This, coupled with their impressive efficiency in processing documentation, showcased their dedication to delivering a top-notch customer experience. Defy Mortgage goes beyond the transactional and adds a personal touch to their service. I felt valued as a client, not just a number, as they genuinely cared about securing the best terms for my mortgage. In conclusion, Defy Mortgage deserves every bit of this five-star rating. Their exceptional customer service, competitive rates, and personal commitment make them the go-to choice for anyone seeking a reliable and trustworthy mortgage partner.
Response from Defy MortgageDec 27, 2023
Thank you Max for taking the time to leave such a thoughtful and positive review regarding your experience working with our team. We aim to ensure each client is matched with the mortgage product that aligns best with their unique situation and always feels valued. We sincerely appreciate your business and look forward to continuing to serve you.
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