DefinitenReviews of definiten.com

Placed an order which did not get delivered. After chasing for a delivery date, this was the reply; We are so sorry for what happened. As we checked, your parcel has been returned by your local post office. What's more, this parcel will not be returned to our original warehouse, which means we can not receive the parcel neither. In this case, we have two solutions for you: 1. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. 2. If you would like a refund, we can refund you, but we have to minus the shipping fee and the loss of the product from the refund. Waiting for your choice. Yours sincerely, Customer Service Team How is this 'company' still trading!! They need reporting and closing,

Comedy outfit. I am ashamed to admit that I bought an electrical knife sharpener from this bunch of tossers. Their customer service emails are hilarious, in hindsight. I only lost £10, thankfully.

I orders a few jumpsuits through instagram 6 wks later nothing and no response from the seller. This should not be allow using instagram as a platform. I’m fuming

Product: for scratch removal absolutely useless !! Don’t know what it is but it doesn’t work SCAMMERS

Purchased a cashmere sweater which arrived but was definitely not cashmere, had no tags whatsoever on the sweater not even washing instructions. Definiten is identified as a scam website if you do a search. I tried contacting customer service but no response apart from a link which doesn't help at all.

SCAM WARNING - Do not buy anything from this company. I bought a tough dog toy which was advertised as suitable for tough chewers and guess what it wasn’t!! It fell apart on the first use. Customer service refused to refund and offered a £1 refund. Said my dogs teeth must have been too sharp!! Don’t fall for this rubbish company save yourself the hassle and money!! Google the company and you will see SCAM warnings everywhere!!!