Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time.Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!
Deferit (deferit.com) has 228 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
deferit.com
Website
deferit.com
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Deferit has helped me stay on top of paying bills so they aren’t just paid late. It easily splits my payments into 4 separate payments. There’s also other ways to use it that I have not taken advantage of yet but I will try it out
Response from DeferitAug 14, 2025
Hi Anijia,
We're glad to hear how our services had helped you stay on top of your bills. At Deferit, we're not only committed to your on-time bill payments, but also with your flexible budgeting options—thanks for sharing your bill-budgeting experience with us!
Whenever you need help, we've got you covered.
GG
Genine G.
This company takes your money
This company takes your money, accepts your bill and then notifies you later that it isn't a company they work with. Really?? Spectrum Mobile isn't an acceptable bill? And it is prefilled in your drop down list, but you can't pay them? Liars and scammers.
Response from DeferitAug 13, 2025
Hi Genine,
We’re sorry to hear about your experience and appreciate the chance to clarify. We previously supported Spectrum Mobile bill payments; however, due to recent changes from the biller, we can no longer process them online. Spectrum Mobile now requires logging in with sensitive account credentials, which we are prohibited from requesting or storing to protect user privacy. In addition, they do not accept check payments, leaving us without a secure way to complete these transactions. We do, however, still support Spectrum Cable.
We understand this may have caused confusion, and we sincerely apologize for any inconvenience. We’ve since replied directly to your email to discuss your options and how you'd wish to proceed.
Your feedback is valuable, as it helps us improve transparency and enhance the Deferit experience. If you have any other questions or need further assistance, please don't hesitate to let us know—we’re eager to support you every step of the way.
BJ
Brandon J.
Customer Service
After multiple attempts the company did get back to me. So far the process has been smooth.
I paid the fee for my bill to get paid and I HAVE YET TO HEAR FROM THIS COMPANY!! They took my money and as right now my bill has not been paid. My disconnect is on...and I have been screwed. I have tried emailing and no one will respond!! I don't recommend.
Response from DeferitAug 13, 2025
Hi Brandon,
Thank you for bringing this matter to our attention; we value the opportunity to address your concern to your satisfaction.
We sincerely apologize for the delay in our response as we’ve recently seen a higher volume of support inquiries, which has contributed to some extended response times. Rest assured; we’re actively scaling our support efforts to meet demand, and we genuinely appreciate your utmost patience as we work through this.
We've since followed up with you directly via email, providing the complete details confirming that your bill payment has successfully been processed, along with details to ensure your account reflects this payment accurately.
Your patience and understanding throughout the process are truly valued. If you have any further questions or need further assistance, please don't hesitate to reply directly to our email—we're committed to supporting you every step of the way and are eager to learn more about how we can improve your Deferit experience moving forward.
TB
Theresa B.
Love deferit
Love deferit. It helped me multiple times when I was in a jam. Quick and easy to use.
Response from DeferitAug 12, 2025
Hi Theresa,
We're glad to hear Deferit has helped you, especially when you needed most—thanks a bunch for sharing your seamless experience with us!
Whenever you need help, we're always here for you.
MB
mario B.
This is a life saver when you need it…
This is a life saver when you need it got caught in a last minute situation and this really saved the day for sure
Response from DeferitAug 11, 2025
Hi Mario,
We’re so glad to hear we could be there for you when it mattered most! Last-minute situations can indeed be worrying, and it’s great to know our service helped turn things around quickly.
Thanks so much for sharing your Deferit experience with us—we're here to support you throughout your financial journey.
ME
Meghan
I was in a bit of a bind but deferit helped
I was in a bit of a bind with needing to urgently pay a bill and my paycheck being another week away. Thanks to deferit I was able to pay on time, and just pay back the bill over a few weeks instead. It was a quick and easy process. I just set up my account, uploaded my bill, accepted the payment schedule and deferit took care of the rest. My bill was paid within hours.
Response from DeferitAug 8, 2025
Hi Meghan,
We're thrilled to hear how our services had helped you pay your bill, especially when you needed it most—thanks for sharing your Pay-in-4 experience with us! At Deferit, we're not only dedicated to your worry-free bill payments but also with your flexible budgeting options.
Whenever you need support, we're always here to help.
BR
B. R.
I lost my debit card and reported it … updated with company retaliation
I lost my debit card and reported it as such, before I even received the new one in the mail despite them having my checking account and a different card on file, my Deferit account was "restricted" as it was "flagged" by the "banking system" and if I am me, I should contact them "immediately." IMMEDIATELY. Except, small problem, there is not an immediately for Deferit, as they "do not offer phone support" to allow for more engaging conversations via email with their "Customer Heros" and there are "no scripts." Because obviously no one uses a template in customer service when responding to an email. After more than a week, Deferit has replied, asking for the strangest forms of verification I have ever seen--and I worked in banking for decades. Red flags everywhere. Run, don't walk. I'm not providing they're strange verification request, already canceled my account, but I can't pay for anything I owe them. I should have known better.
Edit:
Following the company's response, my account was immediately restricted again, without any indication of a reason or notification. All I want is my membership fee returned as well as the "tip" with my first bill payment. Regardless, this company will destroy, your credit, and your time, with fees and retaliation, as evident by this review.
2nd Update: Company responded with compassionate resolution based on perhaps a mutual misunderstanding, real people are answering emails.
Response from DeferitAug 4, 2025
Hello there,
Thank you for bringing your concern to our attention; we appreciate the chance to have made things right.
We understand how important it is to quickly regain access to your account, especially when a payment method is lost, and we’re grateful you took the time to raise your concerns.
After reviewing your case, we're pleased to confirm that your account has since been successfully unlocked following receipt of your documentation and have also followed up with full details via email for your reference. You’re welcome to log back in and resume using your account at your convenience.
While we believe that providing support via email ensures secure and efficient communication in resolving customer concerns, we recognize that timely updates are especially important during urgent account reviews. Please know that your feedback is valuable to us and we're committed to improve our response times, verification processes, and your overall Deferit experience.
Thank you again for your patience and collaboration in sorting this matter out. If there’s anything else we can assist with, please feel free to reply directly to our email—we’re dedicated to supporting you throughout your financial journey.
RR
Renee R.
I love deferient!!!!
I love deferient!!!!
Response from DeferitAug 4, 2025
Hi Renee,
We're glad you love Deferit—thanks so much for sharing your experience with us!
Anytime you need support, we're here to help.
