DOROTHY C.
I have been a steady customer for …
I have been a steady customer for years. Why, price. I find it is easier to call directly and place an order. This guarantees any promo codes are enters at the time of the order. This not always the case with internet orders. Humans process the internet orders and I experience they drop the promo code.
Response from DEE SIGNApr 27, 2017
Dorothy We appreciate your response. I realize there was an issue with the promo code when placing the order on our website. If you have an issue or concern about the promo code or any portion of the online order process in the future, please make a notation on the online order under Memo to our Staff. One of our reps will then be able to contact you before processing your order and go over the details. I do see that we applied a credit to your card for the discount amount from our promotion after the order was placed. Thank you for your business and your patience.