DEE SIGNReviews of deesign.com

I ordered 6 simple SOLD riders and 6 small "corrugated" For Sale arrow signs with my name on them. I waited almost 2 1/2 weeks, and only part of my order arrived (the generic SOLD riders and the small metal stakes to hold the corrugated plastic/paper arrow signs... all of which would have been in stock). I called DeeSIgn and explained the situation. The employee put me on hold, then came back to say she needed to dig further into the issue. It took another day for her to call me back. She explained how they goofed up (really good excuses, but of no use to me) and said the rest of my order "will now be shipped out." - So... it will take, I assume, another week or two to get the arrow signs. And yes, I received..... an apology. An apology does NOT make me want to do business with this company again. I would suggest you offer the client a $25 discount, which is what i would have received had i seen the ad offering that discount. Wouldn't hurt the company, but it WOULD get me back as a customer!

I actually cancelled my order with Dee Sign and moved my business to Oakley after the snotty customer service representative refused to discuss my pricing as it related to competitors. The good news is that I ordered three signs from Oakley and ended up getting the entire order for 30% less - great service - and I basically got 3 signs for what I would have paid for 2 at Dee Sign.

Almost every transaction with DeeSign has been painful to complete. Something always seems to go wrong weather it be the products were mailed to the wrong address, customer service not following through with remedies, or just plain rude and unapologetic customer service and management. They make my job and life a lot harder and never go out of their way to make the service easier for me.

I ordered two different style signs with what they called their most popular material. The material is cardboard and the artwork is easily scratched and the corners when delivered we're all chipped up. I would highly recommend you find better material and not go with their recommended. I also received my signs and they didn't have holes and they were post signs. I don't know how you're supposed to hang them without holes. That I will say is my fault however I will say that it should not default to no holes, it should default to four holes and then the customer is to change to what they want. Signed with no holes are useless. We asked them for a shipping label to ship them back and put holes and they would not do that. For me to ship them back it was going to be over $200. I might as well order new signs that are going to be a better quality. On a positive note they did get my team name spelled right even know my shipping name was spelled wrong.

Sent the following e-mail to rep about shipping charges on 04/21/17 and never received a response. Robin, I hope things find you well. How can we have $15 in shipping for a $6 item that will fit in a small box?

This site is a joke. I placed an order April 6th and didn't receive my signs until the 29th. The stakes to place the sign took another day or two to arrived and shipped in a separate box. I ordered similar signs through another vendor I found a few days AFTER my April 6th order. They arrived in 2 days and were half the price. The fact that BHHS tells people this is their trusted vendor is outrageous when there are other companies who will do a better job, for less money, and get the product there in a reasonable amount of time.