vanessa W.
Tasty juice, service meh
Juice tastes really good. I did not get same day service, nor second day (full disclosure: I ordered Monday after 1pm so I expected delivery the next morning, or afternoon, but I didnt receive it until Wednesday late afternoon)...and after emails, phone calls (there's never an answer), and online chat..which I didn't get a response...I would probably order again. This could have been a one-off, and I believe in second chances. Plus the juice was really good...did I mention that? I had them all, and I don't have a favorite since they're all good.
Response from Deep Rooted Juice Co.Oct 5, 2021
Hey Vanessa, thank you for your review. So sorry for the lack of communication, we were experiencing bugs with our live chat last week causing us to miss several chats. Happy you liked the juice and are open to shopping with us again in the future. But just an FYI we do not provide same day delivery anymore, so I would hate for you to be disappointed with that expectation. We do provide next day as long as you select a delivery time/window and order before the cutoff as outlined on our site. Thank you again. Take care.