DeefocusReviews of deefocus.com

SCAM...If I could give this company a -0, I would. So let me tell you my experiences with DeeFocus. First, on 8/8/24, I ordered online one pair of glasses to try. DeeFocus sent me a higher priced invoice ($69.90) for 2 pairs. Then, in addition to the charge from my account for that invoice, they withdrew an additional $58.24 from my account, and no invoice was ever received by me. (makes sense: I didn't order anything else other than the one pair.) After contacting them on the same day after noticing the two bank withdrawals, I got nowhere with just statements like "we already shipped" (although they hadn't) and "you can always return what you don't want for a refund." This type of communications went on for days among their CS people, Victor, Chris, Rolly and me. One email stated, "You should check with your bank to see if they charge for foreign shipments." No, obviously, they don't. Today, 8/13/24, I received an email stating that my inquiry had been closed. According to the tracking number forwarded and checked today, a packing slip had been issued but no product received by USPS. This company has a slick cover page ad, youtube ads, and a website that includes thousands of positive reviews; however, these reviews are from TrustRate, which is "A Decentralized Platform for Hijack-Resistant Anonymous Reviews." Currently, I'm in the process of dealing with my bank, a news organization with whom I am connected and any news organization that will listen, appropriate Attorneys General and spreading the word about this deceptive, illusive company, which states they are in Canada but are actually in Lithuania. Aren't you so tired of dishonest people who live to take advantage of others? I know I am! DeeFocus: Yup, Scam!

Ich habe 2 Brillen zurück geschickt und um Erstattung des Preises erbeten, auf meine Briefe wurde nur geantwortet man dafür nicht zuständig ist. Eine Frechheit, sie werben mit Rücksendung innerhalb von 30 Tagen, da kann man nur lachen. Ich warne jeden Käufer die Brille zu kaufen wenn man sie nicht zurück senden will!! Für die Firma, meine Rechng.-Nr.Bestell-ID 7c894730F, falls das Unternehmen dies list.

Selbst ein Stern ist zuviel. Einfach nur Betrug, von vorne bis hinten. Billigste Qualität, einstellen lässt sich diese Brille nicht wirklich, zudem man Angst hat,dass sie auseinander bricht. Absolute Katastrophe. Hoffe viele Menschen lesen das, und kaufen nicht diesen Schrott. Ich ärgere mich über mich selbst, dass ich auh diese Werbung reingefallen bin

This is a SCAM. The offer was for $32 for 1 pari of glasses. My credit card was charged $160 - which included3 x Adjustable Glasses $119.97,3 x Extended Warranty $29.97 (not authorized), Shipping & Handling $10.95 (not presented or authorized), Original Price $482.67, Total Savings -$321.78,Order Total $160.89 DO NOT DO Business with this Company. I immediately contacted the email via the order - to cancel. I have disputed with credit card company.

Ich habe die verstellbare Brille "deefokus" gekauft, weil die Werbung versprach, dass sie leicht anpassbar und ideal für verschiedene Sehbedürfnisse ist. Leider entspricht das Produkt überhaupt nicht den Versprechungen. Die Einstellung der Brille ist kompliziert und funktioniert nicht richtig. Außerdem ist die Qualität des Materials sehr schlecht, was das Tragen der Brille unangenehm macht. Es fühlt sich an, als ob die Brille jederzeit auseinanderfallen könnte. Ich bin sehr enttäuscht und fühle mich durch die Werbung getäuscht. Dieses Produkt ist das Geld nicht wert und ich würde es auf keinen Fall weiterempfehlen.

Ordered just one pair - thankfully -because either I got a "lemon" pair or the product is just utter garbage. I think the latter. The glasses are IN NO WAY adjustable. Moreover, they are shoddily made and look like something one would buy from a dollar-store. SAVE YOUR MONEY because returning for refund is just one big headache. Return process is NOT hassle-free, is, in fact, not free at all, for the purchaser is told to pay for cost to return to the U.S ... EVERYTHING about these dee focus glasses is a lie. Dee Focus glasses are such a joke that each pair may as well have a rubber nose attached.

Die Brille wurde geliefert, ist alles nur günstiges Plastik. Mit der Brille konnte ich schlechter sehen als ohne Brille. Habe Deefocus kontaktiert, um diese zurück zu schicken. Allerdings ist die E-Mail Adresse nicht mehr gültig und über PayPal kann ich mein Geld nicht zurück buchen.

Thieves! Changing prices, shady return policy, worst product ever, not only cheap-looking and cheaply made but also unfit for purpose since they do not focus enough and my prescription is -0.50 and 0.00 for distance and +1.75 both eyes for reading, so far from being outside the range the company claims they should work within. Ugly AF and customer service is a joke. If it's true the technology exists to produce adjustable lenses that address myopia, hyperopia and astigmatism, all in one single adjustable pair of glasses, this is not it. You can get a very decent frame + progressive lenses + blue light filter from a number of websites for the same price.