Andrew T. A.
This is a classic bait-and-switch scam
This is a classic bait-and-switch scam; what you will receive is a crappy pair of plastic glasses of extremely low quality. The only place for it is in the bin. SCAM SCAM SCAM!!
Deefocus is listed under Vision & Hearing.
Deefocus (deefocus.com) has 132 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Andrew T. A.
This is a classic bait-and-switch scam; what you will receive is a crappy pair of plastic glasses of extremely low quality. The only place for it is in the bin. SCAM SCAM SCAM!!
Sherry C.
Here is the response I received from this company. Now they want me to send the package their refused and it was returned to me. Keep in mind I paid for the postage for it to be sent to them for a refund. Now they want me to pay again and send it to a completely different company name and address. See the A.I. response below from them. Angelica (CustomerSupport) Jul 10, 2024, 23:24 GMT+3 Hello again Sherry, Thank you for your patience. We apologize for the inconvenience. Please return the order to the following address and send us a copy of a receipt with a tracking number: 4PX 8369 Milliken Ave., RANCHO CUCAMONGA, CA 91730 USA Please remove or cover the packaging/label you received the items in as some delivery services may refuse to ship the parcel. Because of that, we ask you to use new packaging for the delivery. You should receive a refund in 5 business days after the parcel is delivered. Let us know which option suits you best. Kindly, Angelica || Customer Service Representative This is the same line of crap I was given the first time. DO NOT BUY THESE GLASSES AT ALL FROM ANYONE THEY DO NOT WORK. IT IS A SCAM!
Hans M.
Heute bekam ich die Brille geliefert. Erster Eindruck: billige Plastikware. Ich versuchte sie einzustellen, Links konnte man das Rädchen verstellen, ein scharfes Bild war nicht einzustellen und alles war verzerrt. Rechts ließ sich das Rädchen nur mit Mühe verdrehen und es knackte verdächtig dabei. Das Ergebnis war noch schlechter als links. In meinen Augen ist das Ganze ein Betrug und gehört vors Gericht. Ich habe die "Brille" sofort entsorgt, um mich nicht weiter darüber zu ärgern. Hans Michelsen
Braam B.
Clearly the concep makes sense but the product is garbage, like something from a cheap lucky packet. If a reputable eye glasses factory made them from quality materials it may worik.
Uli K.
Absoluter Müll. Billigste Verarbeitung und sieht auch noch sch.......aus. Zum Glück mit PayPal Kohle voll erstattet bekommen.
Jazzi D.
I had PayPal Australia start a dispute with this scam company .they told PayPal I would receive a full refund on the glasses . Guess what they even sucked PayPal in by saying I was refunded so PayPal closed the dispute against them .And today 04/07/2024 the glasses turned up shoved into letter box by some mob from Dubai called imile courier. So a warning to all stay away from deefocus or whoever they are this week .The only focus they are interested in is looking at your money
Eric G.
I brought their glasses, AND they ARE CHEAP PLASTIC GLASSES THAT DO NOT WORK, CANT FOCUS I requested to return them, and they replied I can either ship them back with tracking to get a full refund or get 50% refund to keep them. I elected and did to ship them back. I paid shipping with tracking #, found they refuse to accept the delivery and won't refund the money as promised. These people are crooks and the product is a scam. Terrible! I have submitted a chargeback with my credit card. THEY LIE THEY CHEAT
Jesse C.
I brought their glasses, found they are not working, cannot get focused, I request to return, they replied I can either ship them back with tracking to get full refund or get 50% refund to keep them. I chose to ship them back. I paid shipping with tracking #, found they refuse to accept, so in that way the will not refund the money. Terrible! I have to ask credit card to dispute it.