Deeds.comReviews of deeds.com

Purchased documents and downloaded from this website. Documents required a password and password we received from the purchase did not work. When I emailed requesting support they replied 'your account has been revoked'. No explanation just revoked.. They claim a refund will be processed but not feeling very confident based on what I read about this shady website. Caviat Emptor people.

I ORDERED A FORM, AND HAD A QUESTION: MY EMAIL TO THEM I just ordered a mortgage form for Georgetown County, SC. I need to format my responses to fit in the blanks, and after I saved a copy, it then asked for a password for the document to access it as a normal PDF for editing. Is it the same as my password for your site? If you do not wish to send me the PW, please forward a copy of the PDF without edit restrictions. Thank you! THEIR REPONSE: Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day. ARRRRGH! I WOULD HAVE APPRECIATED A PHONE CALL AND AN EXPLAINATION, MOREOVER, AN APPOLOGY! What the heck are they assuming? TO USE A PATRONIZING TONE WHILE CANCELLING USAGE RIGHTS IS NOT JUST UNAPPRECIATED, IT INSINUATED NEFARIOUS WHILE THEY KICKED ME TO THE CURB FOR JUST INNOCENTLY REQUESTING AN EDITABLE VERSION, FOR FORMATTING REASONS ONLY. SHAME ON DEEDS.COM! WHY ARE THEY SO PARANOID? Happy to go to Law Depot, but I liked their version better. I just could not fit the simple line of “property address” and “property description” in the form allocation, and putting the dang address from the first page, on an exhibit at the end, as their instructions suggest, is just stupid. DON'T EVER ASK THEM A QUESTION! THEY WILL CANCEL YOU!!

Purchased quitclaim deed package and followed instructions. I made adjustments as requested but they said the would not eFile it for me and I would have to do it myself. What's the point of their service if they won't file for me? I think they are content selling the forms but will not follow through with filing. Information on the website is misleading and/or inaccurate.

I purchased a package but had questions about the fillable form. It's not very user friendly. I sent them an email with my questions because you can't talk to anyone. Well, instead of answering my questions, they closed my account! It's funny how they say they welcome your feedback when you open an account but when you do give them feedback that they don't like, they close your account. Very unprofessional!

This company has an algorithm which automatically closes your account if you give them a one star review. I join the chorus of former users who say this company is a complete rip-off.

I left the following 1-star review on deeds.com on Sept 23: "I purchased a Quit Claim Deed package a couple weeks ago. The included guide unfortunately didn't answer all the questions about my specific case of how to fill it out, so I sent them a couple questions on Sept 8. It's now the 23rd, and still no reply. The form is a useless waste of money if I don't know how to fill it out in a legally-accurate way." This time, they replied literally within minutes... by closing my account and sending me an email threatening legal action if I use the form I purchased. They said they will send a refund, which I look forward to seeing. They did NOT post the review that I left on their website. UPDATE: My review has now posted to their website. They have also sent a second very prompt letter now threatening legal action for posting reviews on 3rd party websites (like this one). It's a shame they weren't this diligent in responding to my customer service request...

Absolutely terrible service. They requested forms in a format that was against what the county wanted. They would not answer questions directly and would not allow a call in. The closed my account stating that the program was resolved and when I sent them messages the sent me emails that required me to log into my account, which I could not do because they closed it. Very unprofessional and would not use. They replied to this post telling me to reply on their website, which I did and they deleted that review and blocked my account. COMPLETE SCAM. Of course they are going to only keep the good reviews.

Deeds.com presented that they could e-file in the county I needed a filing performed in. Captured my email, phone, etc as I had to open an account. Opened the account, uploaded the document and within 40 minutes had a reply that I would need to file this document myself. What a waste of time. This site is simply capturing email addresses and phone number and names. DO NOT FALL FOR IT. PHONY