DediPath is a provider of IaaS offering dedicated servers, virtual private servers, and DDoS protection.
DediPath (dedipath.com) has 83 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing83 approved reviews, newest moderated first
Maxwell D.
They provide inexpensive dedicated server and quality service as well as connection with tier 1 networks. I've been using their servers for a long time. Their server performance is often higher than I expected. Furthermore, their engineers are very professional and usually help me solve problems immediately.
Jeff
I first seen this company on LEB, advertising fairly cheap VPS’s and form the few reviews I could find they seemed okay. Unfortunately when I signed up for the VPS there billing system was bugged/delayed and after about 15 mins of paying and it not showing I had paid, I went with a different host and opened a ticket for a refund on this host. After first being told I’d have to wait for normal business hours by one guy (despite 24/7x356 support advertisement) they ended up getting back to me in about an hour. Unfortunately DediPath refuses to give me a refund and set up my VPS (they are suppose to be instant VPS’s) well telling me there terms of service do not allow a refund. I could see if I had the VPS for a week, but any company who sells VPS and refuses a refund for there mistake and has in there TOS no refunds, you likely shouldn’t do business with. There’s plenty of more reputable providers out there that actually value there customers. Update I’ve updated this review as some other then who originally refused my refund has issued it, it’s only $7 not a huge pile of cash so I have no idea why this was so painful to get a refund. Anyway you can get a refund but don’t expect it to be easy. Thankfully at lest someone who works there realizes that a refund wasn’t that much to ask, hence the 3 star review not one. (And yes support was much quicker then originally quoted, that’s one thing I’m impressed by with DediPath)
Response from DediPathNov 1, 2020
Our apologies for any issue you faced. PayPal's IPN is having some issues today was a bit delayed in posting your payment. Sadly this is outside of our control. We do offer 24/7 technical support. Our billing/sales departments are not 24/7 which is very common in our industry. You did receive a reply within 9 minutes of opening your ticet. With that your service has been refunded and canceled. We hope you find a provider that suites your need.
Abraham J.
I've been a colocation client in their Los Angeles facility since July. Their support is wonderful, though it doesn't have the fastest response time on record - I still find it as acceptable; Ernie is great to work with; and we have never had downtime caused by the data center. Our hardware though... 😆
