Delaney VanlinesReviews of dedicatedvanlines.com

It was a nightmare and this not enough letters to tell you everything that went wrong

I requested a refund, and the sales agent lied to me and told me I needed to give them a 7 day notice. Clearly on the contract, it stated a 1 day notice. I emailed the email address it listed on my contract to cancel, and I had a lot to say about the agent. To my surprise, it was the agent's actual email. The person at the top probably won't even get to read it. I better get the refund or I'm going to sue.

They are not movers They hired unprofessional movers to transport your stuffs Terrible experience I would not refer that company to anyone. Disloyal, mediocre and dishonest people.

The company is a scam. Not even a moving company, they are a broker. Was the worst moving experience I ever had. Very incompetent movers. Barely spoke English and tried to get more money out of us. Stay away from this company!!!

The move was not coordinated at all. Not enough trucks and didn't arrive when expected.

I was promised a move date by the person who I originally booked with on the phone and the driver himself who picked up my belongings. Then, they dropped the bomb on me that it could take up to 21 business days when they promised me it would be within the next couple of days after pick up. I have children and we need our belongings. I would have never booked with this company in the first place.

Nothing great about my moving experience. This company makes you believe they know what they are doing, from conducting business to handling expensive furniture but, the truth is that they are not even the ones that would be moving you!!! I put my trust and my VERY EXPENSIVE furniture on the hands of this company, I was feeling confident everything was going to ne handled with care and in a professional manner, well, that wasn't the case. At pick up I found out it was a total different moving company I was dealing with, Rado Express, not only unprofessional but I also had to do a separate paperwork, my moving rate kept going up. I had already paid a deposit, this people wanted more money that what was estimated and they wanted cash on the spot. I felt betrayed and scammed. I went through with furniture being picked up, I got another estimate for the delivery, and again my rate continued to escalate. At the delivery, they not only damaged some property, they didn't have enough men force to unload the truck, they wanted more money for it. It was a TOTAL DISASTER. THey wanted to get paid CASH, even before they download furniture, they held our furniture hostage until we paid, even a bigger amount that they had already asked for. At the end, we ended up with broken and scratched expensive, unacceptable. Not only was the MOST HORRIBLE IRRESPONSIBLE AND UNPROFESSIONAL experience, we are now have to pay over $2,000 in repairs. I would NOT recommend doing business with DEDICATED VAN LINES at all.

This company is HORRIBLE! Started out working with Jason Littman and the process good with the 1st interaction but when didn’t close the deal with he kept calling me back. Should’ve been a RED FLAG!! I finally worked a deal and I wasn’t told that they use a third party for your pick and delivery! Third party arrived contract stated 2 people and only 1 person showed. I called Dedicated but kept getting the run around! They even stopped taking my calls! BOTTOM LINE UP FRONT DON’T USE THIS COMPANY!!!!! Horrible, horrible, and horrible!