DecrumDecrum.com focuses on bringing the high-quality leather products without being heavy on your pockets. We can handle all your desires no matters how massive or small. We’re strongly recommended concerning the natural leather apparels that provide an elegant appearance and visual appeal.
Decrum (decrum.com) has 503 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
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Showing 18 reviews with 4 stars · Clear filters
Omar A.
Great jacket fit extremely well. I went on a night out to the cinemas to watch 40th anniversary of Scarface and got quite the compliments. However the only issue I have with the jacket is the zip mechanism it is quite stiff. Other than that this jacket is bingo.
Tammy M.
Initially, I thought this company was horrible as I wasn't getting a response to my emails. Somehow, their replies were going to my spam folder. Their customer service agent, Jessica has been very helpful and responsive. I can't say enough good things about her assistance in resolving my issues.
Response from DecrumNov 17, 2022
Hi Tammy, First of all, I am extremely sorry that the parcel you purchased did not turn out well according to your needs. I have also investigated and discovered that our CSR (Jessica) provided you with a detailed response in which she updated you on your second order's shipment status. Moreover, customer satisfaction is our utmost priority and we cannot put anything on top of that when our customers are unhappy with the services/products they received from us, which is why I have immediately instructed our Customer Service Representative (Jessica) to contact you again and provide you with the needed information so that you can choose the process that is right for you. Once again please accept our sincere apologies for the complications you have faced and I hope you will be able to provide us with your kind response and allow us the pleasure of having you back as a happy and smiling Decrum Customer. Regards, Team Decrum