DecrumReviews of decrum.com

Le service est courtois rapide serieux.les tailles correspondent bien à celles que je porte en europe.185cms 87kgs j ai pris du XL mais L Aurait suffi.par contre même si l ensemble est bien travaillé,je suis étonné de ne pas sentir l odeur du cuir.en outre le bas du manteau est quand même particulièrement large.d ou une etoile voire une et demi mais pas possible...en moins

I purchased a leather jacket from Decrum (#513549)in December, I received the jacket and was highly disappointed in the fit, the sleeves were made to fit a T-Rex dinosaur, they barely came past my elbows. I went through the steps to get a refund, and one of the steps was to keep the jacket and donate it and they will give me $50 (I thought that was strange) or to get a return label and get a full return after they inspect the jacket/return. But then the return label has the item being returned to GIVE BACK BOX CHARITY INC. Will it get returned to Decrum, will I get my money back, or will I lose my money and a poorly fitted jacket?

Ho ricevuto stamattina l' ordine 29/12, come previsto. Blazer uomo nero ottimo acquisto,non puzza,la pelle è morbidissima. Sono molto soddisfatto dell' acquisto. La spedizione DHL è stata impeccabile, L'ho seguita passo passo, grazie al supporto del DELIVERY TRACKING.

There was some confusion with my order. It was lost in the system somehow. But when I reached out to the company, not only did they fix the problem, but they also gave me a huge discount. My son really likes the coat. I'm glad I ordered it.

Great luxury leather jacket, High quality treated leather. Buttons, not so good.

I experienced some problems with my order and was worried for a while that this meant I had ordered from a bad site. Decrum investigated and have explained that sizing problems locally meant that they are in fact fulfilling my order from an overseas depot. This is why it has taken longer than I was expecting. They have offered a reasonable explanation and resolution. Things can go wrong in any organisation, and it's how they respond to those unusual events which tells you what you need to know about a company. Thank you to Moses Michael for taking the trouble to look into it and sort things out.

Customer service exceptional. Helped me with shipping and the team where so nice. Jacket was exactly as pictured. Happy customer.

Lovely jacket xmas present 🎁 for my son . Fit ls him well . Good quality and the size is true to size. Delivered on time Son very happy with his men jacket.