DecorativePlumbingProsReviews of decorativeplumbingpros.com

Company was out of stock for my purchase. It took them 5 days to realize that and informed me

2 weeks after ordering my product hasn't shipped, and the company doesn't respond to email inquiries and is unreachable by phone. Of course, they sent me an email updating my order as "shipped", but 3 days later the USPS tracking number they gave me reports that USPS hasn't even received the product to be shipped!

It's been two and a half weeks, and I have no idea where my order is. No itemized receipt. Contact information on email invoice is incorrect (phone number doesn't connect, had to look them up on their website instead). I attempted to contact them 6 times, only received voice mail (and I left messages). This morning I called them again twice, and I heard someone answer the phone and put it back down each time. They never returned my calls and never contacted me about my order. For some reason, they picked up when my husband called. You'd think if they needed time to receive a backordered part, the least they could do is let their customer know. As of now, I'm still waiting on parts and I'm pretty skeptical that they're even going to arrive.

done this already why do u keeep asking me to do this

I Don’t know who to blame. I received the wrong part manufactured referred me to you to buy the part. Still talking to the manufacturer about finding the right item.