Decants R UsReviews of decantsrus.com

Never received my order.

This was not a brand new unopened bottle as it was listed.This was a decanter bottle so it doesn’t have a spray atomizer. The scent was created only about 20 months ago. I’ve never had a bottle that has zero top or mid notes & goes right into the base notes the way this does, especially after only 20 months of use. If heat & sunlight damaged it that severely in only 20 months, I thought the base notes would also be affected, but surprisingly the base seems pretty close to how it is intended to smell. Somehow the top & mid notes are absolutely gone in this bottle, not even a hint of them which seems very strange. I have never seen such degradation of top/mid notes in only 20 months, especially with a high quality extrait de parfum like mind games prodigy. My guess is the decanter top was opened & sat as a retail display for quite some time & then it was resealed with a plastic sleeve to make it look unopened & resold to them as mint condition tester decanter bottle. They may not have known it was so heavily oxidized. I have bottles I use 2 years later & they are fine, but they have a spray atomizer which seals oxygen out pretty well. With this being a decanter bottle it must’ve allowed much more oxygen in when it was on display versus an atomizer bottle in the same situation. I sent an email at least 3-5 days ago & haven’t heard a reply yet. I would like to return the bottle, unfortunately I already opened it. Doesn’t seem fair for me to be on the hook unless I just didn’t like the fragrance & had buyers remorse. But that’s not the case here. I normally love prodigy, especially the opening of Prodigy. Unfortunately the notes are completely gone & oxidized. It only offers a vanilla base. It shouldn’t have been sold as brand new since it seems to have been opened before. It definitely seems like oxygen completely oxidized the top & mid notes. It’s hard to say what happened exactly without a crystal ball, but this was not a brand new never before opened bottle like the listing stated. It wouldn’t smell this way for sure. Prodigy is my favorite scent & I know it well. I sent a email to decantsRus the very next day on Wednesday June 3rd but I have not heard back so far. Sometimes it may not be their fault directly. Their suppliers could send them a bad bottle at times. DecantsRUS.com normally has good reviews online which is why I trusted them in the first place. Sometimes accidents happen but nobody got back to me so far . This wasn’t a small bottle it was a 225ml decanter bottle listed at $399.

Sent me a rotten product. Color is wrong & smell is not accurate.

Worst customer service of all time. If you lose any packages, they claim it's the shipping company, and they will never refund

None of my colognes where authentic! 2 of the sample bottles didn't even smell like something a human should wear! Plus, every last one the fragrances ended up in the trash! I did not contact Decantx because they knew full well what they were sending me! I would strongly advise to stay away from this company! You got my money and sold me crap! Fair enough! I will never purchase anything from this fragrance company again! On a side note, I even tried to give the colognes to my kids! They all hated it! I have 5 children by the way! Youve been warned!

Do NOT buy from this seller. I spent $600 on a Boadicea perfume that turned out to be fake. The top keeps coming off, the monkey detail is literally falling apart, and the scent fades within minutes. This is not authentic luxury quality. Extremely disappointed and feel scammed.

Fake!!!Fake!!! Fake!!! This website are selling fake products Just bought a Boadicea Hanuman for 600$ and it’s fake !!! Be aware!!!

Did not honor money back guarantee for fake product with no scent.