Kevin
The fragrance was quality but the…
The fragrance was quality but the shipping took 7 business days
Response from Decant HouseDec 17, 2023
Hello Kevin, Thank you for taking to the time to review our company and services. We appreciate the 4-star review. We would like to address your comment on the seven business days to receive your order to clear up any confusion for others reading your review. Your order was placed on a Monday, shipped on Wednesday (two days processing) and was marked as delivered the following Wednesday (6 days transit). Technically, your transit time was 5 days which is within the range we advertise (3 to 5 days transit). Th extra day was due to your order was signature required, no one was available upon first delivery attempt on day 5 and therefore was picked up from the post office the next day. We understand this can seem like a long time especially when your transit time crosses a weekend. Please be aware, processing time is not the same as transit time. This is disclosed in all of our order confirmation emails and also on our shipping policies page in our website. Hope this helps. Regards, Drew