DecagamesReviews of decagames.com

Rude customer server responses. Over a week of back and forth forth email for the final email saying please contact a different support team as my email is no longer supported and therefore you can’t respond? But you responded by responding! Anyway false advertising on games and rewards not being credited to accounts. Then as stated when trying to recover the rewards you have no help and more frustratingly not even an explanation

Terrible games. "Unkilling" is the worst. You don't move fast enough to outrun the predators and DECA does not give you enough opportunities to pass the challenges. For example, if you have to terminate 75 Zombies, they will not give you that many to kill. You also run out of money with all the upgrades, because the rewards are not large enough. This is obviously their way of attempting to get you to spend money. They are pathetic.

Deca does not care for anyone but themselfs. They turn games into a moneypit !! They don't make the games better but worse. Its one of the worst companies in games that i ever seen. No bug fixing no communication and no support.

Customer service is very slow. Deca cares more about profits than putting out a decent product.

DECA GAMES IS THE WORST STUDIO EVER The only thing Deca Games can do is kill games. The only thing they work for is money. Not for the community.

The Support is lacking to say the least. Mistakes happen, but this company. We make mistake we give as compensation a fix. Not immidiantly and not 1st try. But 1 week later. Wthhhh na this is a bad joke.

Iv been playing unkilled since 2018 and really got in to playing it,Unfortunately MFG sold Unkilled to deca and it's been downhill ever since,In game purchases have more than doubled,I now get spammed with random ads,Even though iv spent real money and shouldn't be,And then they disabled multiplayer for 5 months now and dont give any updates on whats going on and when its going to be reinstated,Their customer service (I cringe having to call it 'service')Just fobes you off and doesn't help,Iv read other reviews saying deca is greedy and they destroy any game they get their hands on and I have to agree,I wish I hadn't spent so much money and time on unkilled now,If deca takes control of the game you play,leave it straight away,Thats what I should of done!! Terrible company 😡

I am being harassed in a game I've played since launch, 'Underworld Empire'. I've spent over $7,500 in the last few months alone. Your customer support agents and developers are allowing one player to continue using a known glitch to do this. They've ignored me repeatedly. They have insulted me with copy paste phrases intended for a player who just downloaded the game. They are feigning ignorance to support harassment. A direct violation of your terms of service. Upon looking lower there is another user with the exact circumstance from another game. Moderators and developers become friends with people who enjoy obsessively harassing others. One moderator in particular is "Jams" who repeatedly has been shown to be corrupt as he is an active player who benefits from being friends with certain people. Over 13 years of loyalty, far too much money to justify. All of that ruined by someone who buys and sells accounts, shares accounts, sells services, and actively harasses people while being applauded by the team. The person in particular harassing me won a contest for a character design (from a very low quality nonsense AI prompt). It has become his online persona and just shows how far this game has fallen under DECA games. Ironically a solely profit driven company cannot comprehend to intervene when one person spending more is being harassed by a manipulative community member who has not placed anywhere near the top in any recent events.