DecagamesReviews of decagames.com

DECA is one horrible, sloppy, greedy and AWFUL company. Their motto is "breathing life into old games" WHAT A JOKE! They killed Zombie Catchers! Millions of fans are begging for new levels, or anything new at this point, but they keep ignoring them. One big screw you to the fans I guess! Screw you DECA, you are worthless!

Werden Spieler betrogen? Ich hatte ein im Game Zusatzpaket (DECA TWD) über appcharge.com erworben und mit Klarna bezahlt. Das Geld wurde mir von Klarna abgebucht, aber erhalten habe ich es nicht. Der Kontakt mit DECA ignorierte meine Anfragen. Ich nahm Kontakt zu Appcharge auf. Dort wurde mir bestätigt das ich das bezahlte Paket nicht erhalten habe. Erstattet wurde mir bis heute (nach ca. 4 Wochen) nichts. Auch eine nachträgliche Zusendung des gekauften Paketes wurde nicht vorgenommen. Keine Antworten auf meine Anfragen bei DECA und Appcharge. Die Zahlungen bei DECA, über Secure Xsolla, liefen immer seriös und problemlos ab. Nie wurden Spieler betrogen.

Deca games is an astonishingly terrible company. They within the last year took over star trek online, An already failing game do to poor support and another awful company. In the approximately 9-10 months they've been in charge absolutely nothing has been fixed. Constant in game issues and bugs that they claim they're working on but instead we only get absurdly overpriced in game items that in many cases you don't even receive after paying real money for. The support team is hands down the worst I've ever had the unfortunate experience of dealing with. This company is criminally bad and only has interest in stealing from its paying customers. There needs to be a company that monitors these kind of scammers and thieves. If you ever see a product with there name on it, do yourselves a favor and stay away from it. Avoid the headaches of being robbed and ripped off the ln talked down to and brushed off by the worst support team in human history.

I bought a limited-time bundle (Special Event Bundle X) on July 2nd, 2025 via Epic Games for The Walking Dead: No Man’s Land. Despite providing full proof of purchase, my account ID, and multiple follow-ups with DECA support, I never received the bundle. Their support team (Ramiru and Atom) just keeps stalling with vague replies like “we’re investigating,” without resolving anything — even after over two weeks. What’s worse: the bundle was a one-time offer that won’t return. Even if they refund me now, I lost the chance to get what I paid for. I’ve made purchases before with no issues, but this ruined my trust in the company. Meanwhile, they keep launching updates like nothing is wrong. I strongly advise against spending money on this game or trusting DECA’s support.

Well had many bad experiences with them, First of all the times I had to contact their support were more than I had to contact any other ownership in the 15 yrs I ve been playing Castle age,as they tend to make things that don't work, and they don't know how to fix them either.Money grabbing poorly designed events is all they do, while every other part of the game collapses.But winning against someone in a tournament twice, lose none , and still come second, was the drop that overflowed the tank for me Guess I should thank them for making me quit a 15 year addiction.

Deca sucks! I played castle age and their support is incompetent and pretty much don’t want to fix anything on the game. They’ve lost thousands of players because they won’t fix the game, instead they add new stuff that costs money.

No upgrades,60 second ads don't bother with group,they only want your money,they steal from you,it's that simple,I did play zombie catchers,I asked about up grades,typical of these people they only lie about that,I was told thats top secret,hahaha

Awful. I play Castle Age. I spend a little when I can. They recently updated an event by adding new features. They withdrew all of the drops from this event saying it glitched and gave out more than it should. I used favor points to play the event and they shave taken the drops I used favor points for as well as the free drops. They won’t credit back the drops or the favor points. Basically as I see it they’ve stolen my money. Also the game never works properly. The guild battles are a nightmare to get into especially when they are introducing a new event, something that happens on a regular basis now because they can fleece people by getting them to buy more favor points. Some players have hacked the game for better gens, use scripts for battling to ensure a win or bots to level their accounts. Deca do nothing about this despite knowing who the accounts are. I started playing this game in 2009 but considering stopping and using my little bit of entertainment money elsewhere.