DebtstoppersReviews of debtstoppers.com

Great customer service experience and always was there to answer all of concern and problem, I personally thank them for safe me throughout this time of hardship

I was mislead with information provided about converting from a Chapter 13 to a 7 involving a fore closure,I have bills that were not included, the attorney's do not call you back , they are rude and unconcerned, the wait time is terrible for the intial consult as well. They have not taken care of everything I mentioned on my bankruptcy. John Porter works in the accounting/finance department and is rude, has the poorest customer service skills and demeanor I have ever encountered and his supervisor was no better. Mr. King is the only person at debt stoppers I have spoke to that provided a decent level of service throughout my entire experience. I would not recommend my dog to use this form.

I'm just glade it's over, after you are paid out you will feel great, I was afraid it would hurt my credit, I have three auto dealers pre approved for a car loan, new furniture from Room to go. I have almost 3grands to spend on what ever I want, after household bills are paid.

I think these people are awesome. Returning phone call could be better. Overall, I have had a great experience.

After making the hard decision to actually file bankruptcy, the attorneys & paralegals were there for me every step of the way. In the beginning, I didn't know which type of bankruptcy was best for my situation & they took the time to explain my options. I'm now discharged & on my way to a healthier lifestyle. I couldn't have done it without the help of this company.

No letters ever sent out to let u know whats going on with your case but if u miss a payment the sure call then, And i still dont know who has the title to my car.

Where do I start. Customer service is horrible. Nice at first but very rude after one has paid their money. For the sake of anything please give training to the receptionist a woman and a male or all at least at the downtown office located on Clark and Madison. A customer also has to make sure that their case is being handled right. Also please make sure if you're in the right bankruptcy. Many customers that I've talked with informed me that they were not given the right option for their financial situation. Note your lawyer and paralegal will change many times. Take names and info down. The lawyers are OK but they're overloaded with work, likely more interaction with the paralegal will take place.E-mail is better than phone to reach the lawyers or paralegal.Email is best because you have documentation to back any claim. I leave with for God's sake please give customer service classes to the receptionist. No professionalism at all. They act as if you owe them or should be kissing their behinds. We are customers who deserves respect. Also please respect the privacy of the customer. Who wants to have A group conversation about personal matters? I'll say something good nice offices and thanks for the pop, coffee or water.

At first I was in contact with my lawyer whenever I needed her. Then over the years, I didn't hear from anyone. But I got through it and pray that I never have to go through this again.