Charlotte L.
Disappointed and sad. Want my Money back!
While on my phone, I finished completing all details about the song and placed the order. I was provided with the lyrics and they mentioned i could expect the song in the coming days. The next day i note an email stating that they could see that I picked up the song and they hope it's being played on repeat. I sent an email back mentioning that i did not receive any song. The AI asked to go to my Home screen in the app and search for the song. Upon my reply that nothing could be seen, i received an email stating that i did not complete the details of the song. I created the song was 2 days ago and they are now telling me to create the song the next day. Furthermore, i found an additional billing of a trilogy songs while this was a page i could not get out from. $97 charged without my explicit consent. Just trying to reach the end of the order. I want my money back. Don't need anything from AI!!
Response from DearmelodiesOct 26, 2026
Hi there, I apologize that you have faced such issues with our product. Please get back to our support team in regards to this issue, we will gladly assist you and provide a pleasant resolution: https://dearmelodies.com/en/contact-us Best wishes, Dearmelodies Team




