Alwin
Positive experience, after resolving issues, with a positive customer service outcome.
Returning here to adjusting my review from a 1 star rating to a 4 star rating. It took a few messages to try to get my BerqWP PRO plugin installed and also a few to get my refund pushed through. After my review here they contacted me same day. Refunding my money I spend and giving me free credit in my dealmirror account worth of 49 dollar. Together with a clear explanation that they where also waiting for BergWP to resolve the issue, which they didn't. Sooo, because in the start up the communication could have been more clear and active no 5 stars, but the dealmirror team catched up very good, and resolved everything with good customer service.
Response from DealMirrorJan 30, 2026
Hello Alwin, This is to inform you that our support team has already resolved this issue via email, and we have also received your confirmation that everything is now working fine. Reply from Customer 👇 The refund came in and I saw the credit you gave me in the wallet, so I am glad everything was corrected in the end, and also giving the extra credit as an apology is a nice gesture. Thank you for you help, I am sure you are also doing your very best. I will correct the review on trustpilot as well today, that reflects our positive outcome towards the end better. Regards, Team DealMirror !!


