Deal Genius Reviews | Read Customer Reviews of dealgenius.com

Deal Genius Reviews | Read Customer Reviews of dealgenius.com

Deal Genius reviews

Showing 37 reviews with 1 star · Clear filters

AskNRN
Jul 9, 2021
No way to RSVP
I received a product that is too small. It came with no receipt, so where can I exchange it with? I emailed Deal Genius and I received no response. Still waiting. Very poor customer relations!!! Seriously thinking about spamming this site.
Response from Deal GeniusJul 9, 2021
Thank you for posting your product feedback! I am really sorry to hear about your unfavorable experience. Please watch your email, I have located your order & am reaching out to directly to help you with the exchange. I'm confident I will be successful in turning this around for you and thank you for the opportunity! Kevin Deal Genius Customer Service Team
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Venkateswarlu K.
Jun 2, 2021
Size is too much and its not fit also
Size is very small and its not fit also. It is having small damage also. I am so much disappointed. I want to return the items immediately.
Response from Deal GeniusJun 3, 2021
Hi Venkateswarlu, We are disappointed to hear that the sizing was not what you expected, I have just verified that we do have them both in a Large size. I will reach out to you directly to help confirm your replacement order. Thank you for taking the time to share your shopping experience with us, we look forward to making this right in a timely manner. Regards, Deal Genius Customer Service Team
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MARILYN
May 19, 2021
Returns policy a rip off
I received my order and was disappointed to discover sizing was incorrect. Then I was annoyed to discover goods needed to be returned to Germany, if I wanted a refund/exchange. What a rort! Shipping address on packaging is in my country -any returns should be able to be sent there. Cost of postage to Germany would outweigh value of item purchased. Caveat emptor! Will not be using this seller again.
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Kerby M.
Apr 20, 2021
Never received my order
Never received my order. Two months, I’ve tried to send emails and have not received any kind of communication back. Tracking number was never provided for one of my orders and the other I am not getting info back on. I made three purchases. Don’t order from this company.
Response from Deal GeniusMay 10, 2021
Hi Kerby, I am very sorry to hear you did not receive your order. I'm not finding your order under your name, if you can please provide me with more details I'd be happy to be certain you get your order expedited right away! I look forward to resolving this in a timely manner and thank you for choosing Deal Genius.
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Annette Yvonne P.
Jan 11, 2021
This company is very slow in sending…
This company is very slow in sending your products if they send them at all. I haven't received anything I've ordered from them, yet.
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Sue Ellen M.
Dec 29, 2020
Terrible This is the second time I’ve…
Terrible This is the second time I’ve ordered from Deal genius Both times pay extra shipping to expedite neither time did the package arrive within the timeframe I paid for and missed the actual Acacian the package was meant for I don’t believe I’ll be using this venue for shopping any longer and I suggest if you want the package in a timely manner this is not
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Ralph M.
Dec 23, 2020
Not Happy!
I placed my order on Dec. 1st (7-9 Shipping Days). The communication started off great Dec 2,3, & 4th. then never heard back on my order until I canceled it on the 21st.
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Cynthia C.
Dec 22, 2020
I purchased an item on December 2nd…
I purchased an item on December 2nd through the walmart website. Been told to come back for an update, I am never updated in regards to my package. Ive called the company several times to literally 3 different numbers, no body ever answers. At this point I am despret for my refund. This is ridiculous.
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