JaguarReviews of dealer.jaguar.com

I purchased toilet sheet in 2022 . The hinges of sheet cover which are made of gun powder but looks steel body broken. I changed it in 2024 for Rs.1200/- including service charge . Now it again broke down I registered a complaint the service technician came and said hinges will not issue alone you have to purchased the entire cover which cost3200/- it is very shameful

Worst decision I ever made is buying a Jaguar ipace. Glad I sold it now despite the huge depreciation. It was in with the dealership for a big junk of the time I had it. Now trying to cancel my extended warranty and guess what? They answer every other phone line except the warranty cancellation line! When you chat them up , you're informed someone would be in touch whenever. In my years of buying different cars, I've never dealt with a more rubbish company

São uma marca que não trata bem os clientes nem valoriza o próprio produto

Jaguar London promise you the world and you think you getting it, don't let them ceramic coat your car as chances are this may get missed, but you have only paid £550 to get this done, no invoice, no sticker in the window to say its been done, no bottle left with the vehicle and you ask for this to be carried out bring the vehicle back to us and we will do it ?? A refund promised over 3 wks ago and still not in the account Speak to the most senior member of the franchise promised to get this rectified and call me back the very next day, well that was nearly a week ago

Well done primarily to Jaguars CEO, chief designer, and marketing agency for flushing nearly 100 years of automotive design and pedigree down the toilet, and replacing it with an L g B t V utopian advert. You should really be residing in the tower of London, charged with treason. To amend one of Churchills famous speeches, never in the field of automotive history, never has so much self inflicted carnage been be attributed to so few individuals. The concept designs look like the work of crayon wielding 13 year olds having a bad day. I don't think I've been too harsh. I would mention the offenders names but it's against the rules in trustpilot.

Waste of time this company grab ur money as soon as they can but don't sort any problems out just want to get more money out of you jaguar did have a good name bought many over the years but very sorry I did now

I purchased a used top spec Jaguar i pace from an approved Jaguar dealer Stratstone Jaguar Slough. When i got the car home i found over spray & masking tape over the car plus bonnet wouldn't open properly & the drivers door when opening was catching the wing. There is no way this pasted Jaguar used car tests. Im 100% sure the car had been fully resprayed & with the over spray plus masking tape still on the car it was like a self prep respray from the 90s costing £99.00. I also found the service history didnt even comply to Jaguar rules around servicing. Plus in the report they gave me with the car a mileage issue was highlighted & said it would need investigation. I thought used approved Jaguar had a full inspection & history plus mileage was checked !!!!!!!!!!!!!!!! There is no way this car passed any proper checks regarding body work & mechanically either. As soon as i drove off there car park there was a rattle from underneath on bumper roads plus a metal catching sound that speeded up with speed. Promises made by the salesman & business manager for the things i had asked were never kept"d even tho it was part of me agreeing to buy the car. I will never use a Stratstone Jaguar ever again

Purchased a2022 plated FPace in 2022 from marshalls jaguar lincoln. Got it rejected Dec 2024 when they agreed to purchase it back at a loss to myself with no compensation or good will! Loss of power coupled with the engine management light showing. Jaguar assist attended so many times and it went in for 6weeks and apparently had a new part fitted. Loss of power and engine management came on again,went in for a check and service and guess what the same again and again. Tried to get the car rejected to no avail. My worry was when the warranty runs out who pays? Calls were ignored ,no call backs,very poor communication. They took my money they then made me feel I was being a nuisance because I was complaining about a car not fit for purpose with a recurring fault. I did a one star review and the owner response Sharon asked for my details. The following day the person we had been trying to get to take the car back emailed me to say all reviews are forwarded to him and that he was disappointed I had given him a 1star review. He went on to say he hoped I could now move forward and that I was enjoying my new car?? Which may I add is a totally different brand and dealership. But how condescending! and what a quick reply! Surely his response is inappropriate, I have every right to share what genuinely happened to me so that other customers can decide where best to spend their hard earned money.I am not at fault here they are.