Dennis Dillon RVReviews of ddrv.com

We put down a $3,000 deposit on a new Nexus motorhome after being assured it would be thoroughly inspected and ready to drive home, especially since we were traveling a long distance. When we arrived, we discovered multiple problems, including a bad converter, defective batteries and electrical issues, a broken radio touchscreen, peeling paint around the bumper, and front tires that pulled hard and were severely choppy, making the motorhome unsafe to drive. Some repairs would take a week or longer. The motorhome was clearly not ready as promised, so we rejected it. We paid our own travel expenses both ways, and now Dennis Dillon RV is keeping our $3,000 deposit. We have tried to resolve this matter, but Quinton, the sales manager, has not returned our calls regarding the refund. We are extremely disappointed with this experience. We traveled a long distance in good faith, expecting a new motorhome that was inspected and ready for delivery. Instead, we encountered numerous problems and are now fighting to get our deposit back.

I had a very disappointing experience with salesman Scott Braun at Dennis Dillon RV. I was prepared to put a deposit on a $200,000 RV, but when I asked a question about the potential loss if I traded it in within the first year, Scott became defensive and made up a number. I asked for the JD Power book value, and he told me, “I’m not playing this game with you; I’ve already done a lot of work for you.” I was never rude or aggressive with this man, so I was shocked by the condescending hostility. His response made me reconsider buying from him, and ultimately I bought elsewhere. Scott’s hostile attitude cost the dealership a sale. Based on my experience, I would not recommend dealing with Scott Braun.

I called DDRV to schedule an appt to repair a damaged axel on my Outdoors RV. I talked to the service department (Jason) who was extremely rude and dismissive. In my attempts to understand the timeline on the repairs Jason refused to answer my specific questions, continually talked over me and finally hung up the phone in mid conversation. I can't believe they employ persons in a customer facing role with his distasteful temperament and rude disposition. This company is the reason the RV industry has such a bad reputation.

They closed up shop in Garden Grove. They ripped off my mom and sold her a warranty and clear cost job that we could never get scheduled. They sold it with 5 year old tires a s said everything is working fine. There was missing electrical wires in the front driver cabin. The awning was had a left bent arm and the fridge and generator stop working the first month and would not schedule an appointment without it being 4 months away. The sales department is corrupt a s offered a 7 perce r interest whe. My mom's FICO was an 805 score. They are greasy unprofessionals ther took their scammy ways to Idaho... you have been warned!

Open app Your location Dennis Dillon RV 6772 W Targee St, Boise, ID 83709 RV dealer Kimberly Cory - Hepperle 407 points an hour ago They sold me a pre-owned trailer that they didn't inspect properly. The air conditioner didn't work first trip, heater didn't work, water lines were opposite and the shower hoses was off. Every trip we had we had problems. Every time we used it we either had a blow out, damaged wear to tire. Repeatedly we told the dealership. I purchased the extended warranty and additional tire coverage. Check your warranties they don't cover much. But we were told Dennis Dillon is the administrators. My axle is bent. My belief is they sold it to me without throughly inspecting the trailer or they would have caught these issues. My inspection report provided by Dennis dillon is blank. I've tried for over a month to request theirs. No response. I called and asked for the manager left a very detailed message for my call. I didn't know it was Joseph Muller as the manager. He didn't call me he emailed my husband because he dealt with him on the past issue. He knows what the issue is because I left a message and emailed him no response now for over a month. Don't purchase a pre-owned vehicle from them. You're putting your life at risk. The warranty isn't worth the paper it's printed on and Dennis dillon won't respond to you should you need help. Warranty company only open 9 to 5 Monday through Friday. Ridiculous run around if you break down after hours and don't get pre authorization to tow your vehicle off the freeway. Joseph Muller service manager is evasive and non responsive. Filed complaint with Better Business Bureau. I've spent more time and money broken down repairing a trailer that should have been inspected and repaired before resale.