dchost.comReviews of dchost.com

Update May 3: Total blackout again! No Ping, No Support. Dashboard says 'Online' but it's a lie. Avoid DCHost at all costs. Pure scam. UPDATE: I have technical proof that DCHost is selling VPS (QEMU/KVM) under the name of 'Bare Metal'. My 1TB SSD is performing at only 111 MB/s. They are avoiding answering my tickets in the panel and only sending generic emails. Total fraud. Update: They offered compensation in a ticket but it was a lie; the server is still offline after their promise. Avoid DCHost - 5 Days of Total Blackout, Dead Support, and Inactive Official Email I am writing this to warn anyone considering DCHost.com. If you value your business and data, stay far away from this provider. Here is my nightmare experience: Unacceptable Downtime: Following their "scheduled maintenance" on April 24th, my dedicated server went offline and remained dead for over 5 days. Fake Support: Their "24/7 Live Chat" is a joke. It’s mostly automated bots and "away" agents who never follow up. They use names like "Göktan" or "Yunus" to appear active, but they provide zero actual solutions. Inactive Official Email: This is the most alarming part—their official contact email (info AT dchost.com) is INACTIVE and bounces back. A hosting company that cannot even maintain its own email server is a massive red flag. Data Risk: During the outage, instead of fixing the hardware issue they caused, they repeatedly pushed for a "Clean OS Install," which would have wiped all my critical data. Zero Accountability: They accept payments in Crypto and then completely ignore their Service Level Agreement (SLA). I have already migrated my entire infrastructure to a professional provider. DCHost is unprofessional, unreliable, and technically incompetent. DO NOT TRUST THEM WITH YOUR MONEY OR DATA. Ticket Reference: 835046

Deleting customer accounts at will, even if they have already paid, without refunding，ZERO RATING

This company was leasing another subnet from us. First was abused and listed in spamhaus. For another one, after a month they disputed stripe for refund because as they say "we didn't use the subnet" but kept it for the whole month. According to this logic you can buy services from DChost and ask for refund after a month (or longer periods) if you don't use any of these services. It seems that it is how this company is operating.

Edit : * They Banned my Account with $10 Balance after posting this Review in 20 Minutes !!!! * Update 1 : *i sent a request to get my $10 back * support answer : *Hello There, Refunds cannot be made for accounts closed according to laws and rules (including credit).* This is about 5 months of my experience with DCHost.com ! As you can read the name of this ISP, the name is DC (means DisConnect) + HOST I am talking about Turkey VPS and Cloud servers. Every day my servers have disconnection problems !! 2–5 times every day. Sometimes 2 minutes, sometimes 30 minutes, sometimes 10 minutes and .... I have stress of disconnection all day !! No support !!! But on their website they wrote "Sales & Support 24/7 Uninterrupted Support." Well, I don't think so ! ;) The only (24/7) they have is disconnection and ping timeout !!! ;) For example, today I woke up and saw servers were disconnected again and after 6 hours or more my support tickets were not answered and DELETED !!!!!! Live chat will never answer !!! Support chat will never answer !!! Two days ago other support ticket CLOSED without an answer !!! But when servers are running in normal mode, quality is good, the network speed is good ! So if you want to buy Turkey VPS/Cloud from this IPS : 1 - Never think about stability and server uptime !! You should always have a Plan B for disconnection time ! 2 - DO NOT COUNT on their 24/7 Uninterrupted SUPPORT !!!!!!!!!!! You are ALONE !!!!!!!!!!!

DO NOT BUY WITH CRYPTO, the support was god aweful and very unfriendly, we asked for a refund and they just took my money and I never received my products I RECOMMEND NOT TO BUY FROM THESE PEOPLE.

The first few days the servers were running very well for me, it took 2-3 days for them to limit your server to 5% CPU usage and 20 mbt/s port. When I paid they never said anything about it (Its not about iphm they can disable it its about the server usage). Support ignores it and won't refund my money even though it was in the first 48 hours. Please don't buy from this site, you will be scammed and lose your money.... After I asked if this service is a scam, they suspended my account and took all my money without refunding me (even the servers were taken away) This service is run by scammers!

Service and support are like scams. I finished registering the product, the system has deducted money from my credit card, but the system gives an error and returns the status not paid. I have sent a message and sent a support ticket to check, but there is no response. Really scam.

I do not recommend doing business with this company My experience is that I bought reseller hosting from them and after two days there was a technical problem in the cpanel and I contacted them and they were unable to solve the problem and when I asked them to return the money they denied that there was a technical problem in the hosting despite the presence of pictures and videos showing the error Also, they did not accept the money back even though their policy is to refund the money within 14 days and I submitted a return request before the specified period After that I resorted to the dispute resolution center in Paypal and they refunded the money to me after providing the necessary evidence Thank you to PayPal management for dealing strictly with fraudulent sellers My advice to you, if you want to buy something from this company, pay via PayPal to guarantee your right