DBZ-Store Reviews | Read Customer Reviews of dbz-store.com

DBZ-StoreReviews of dbz-store.com

DBZ-Store

About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: dbz-store.com
Website: dbz-store.com
Category: Hobbies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DBZ-Store reviews

Showing 303 reviews with 1 star · Clear filters

kelly M.
Jun 12, 2025
Ordered two dresses
Ordered two dresses, one was faulty. Returned on the 22nd may and still waiting for a refund three weeks later. Despite chasing nothing has been received.
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Elaine L.
Jun 10, 2025
No refund for returned item
On 16th May I placed an order for my disabled son for trousers via Debenhams online On 19th May I received the item but it was the wrong product - not what I had ordered. I returned it on the same day - 19th May - requesting a refund On 1st June I Emailed requesting update on the refund On 2nd June I received a response advising refund in progress and a second email advising the refund had been processed By 10th June (3 weeks after the return) I had not received the refund and emailed again. What abyssmal service!
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Simon D.
Jun 7, 2025
Absolute shocker of a so called business !
Item was faulty from day 1. Have e mailed numerous times . Also spike to Debenham who said they could not help and to e mail dbz again. 4 days later and 4 e mails not a whisper of a response. Please be careful!! I looks like a scam as there is no clear return policy that they follow. Have no option but to pay for a defective poor quality item as used my Debenham account. BE WARNED!!!!
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Filippa S.
Jun 6, 2025
Still waiting for a refund on item sent…
Still waiting for a refund on item sent back on the 4th of may wouldn't order from them again £159 down and nothing to show for it
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Daniela H.
Jun 6, 2025
The most horrible company ever
The most horrible company ever! The customer service is absolutely imposible! I can’t return my order which they sent me separately in 3 packages!!!
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polly
Jun 4, 2025
Order
Placed order, they took money straight away. 15 days later and several emails with no response, still no delivery, no tracking. Asked for full refund, no response. Think twice before parting with your money.
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Anne A.
Jun 2, 2025
Still waiting for refund of item…
Still waiting for refund of item returned beginning of May.2 items ordered one kept used gift card.Instead of taking it off item bought refusing to give me it.No one is replying just automated email.Really frustrating
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Claudia
May 30, 2025
DO NOT BUY FROM THIS COMPANY
I have ordered a red mid velvet dress and they told me it is out of stock. It took them 2 weeks to send the partial refund on the item. Also, I had to wait for another separate delivery fee refund. They could have sent the refund altogether.
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