DBZ-StoreReviews of dbz-store.com

I'm still waiting for my refund regarding the pair of white plimsolls I had returned weeks ago now and also I had sent them over copy of receipt proof Its gottin ridiculous now as I have several reply from my emails to say that my refund of is arriving to my bank account but still no refund of £18.99. They have stated that my refund was processed on the 18th August? Order details, relating to returned White Plimsolls order details DUX056619026 This has put me of to order anything else from this site!.

Ordered an item which never arrived although they were adamant it did. Only £12.95, but it was the principle so I pursued a refund. I’ve now given up trying. Spent too much of my life on this going round in circles. Whoever has my piece of underwear, I really do hope you’re getting some enjoyment out of wearing it!! Steer well clear of this dreadful company.

Ordered a poaching pan from this company of scammers who took my money but have given me nothing except excuses for there lack of full filing the order they do not answer any inquiries of any sort, and just ignore every effort of common curtesy in fulfilling the order, if you do not want your money taken under false pretence, with no possibility of receiving your order then avoid this lot, or be scammed the choice is yours,

If I could give a zero I would. Absolutely no customer service and would never order from this company again. Have been trying to return an item for a month but unable, shocking company

Absolute shambles of a company. How they are still in business is beyond me. Stay away from this place it steals your money

Poor quality goods. Frustrating return and refund process. I have spent hours chasing the company. Still awaiting refund for item returned many weeks ago. I will never use Debenhams again.

Ordered a few items of clothing from Wallis - it was sent in 2 separate deliveries, 1 was /Yours Clothing/Pixiegirl via DBZ marketplace. Arrived fairly promptly but impossible to know how to return or who I’m returning it to. Finally spoke to someone at Yours Clothing who sent me a return code via InPost - almost a week and still showing it’s on its way back to seller. No idea if I’ll ever get a refund and the whole process is ridiculously complicated. NEVER use this retailer.

Bought an item from what we thought was Debenhams but turns out it was from Bluelandukltd.Nightmare to return anything would not use Debenhams again. You cannot get through to anyone.