DBZ-Store Reviews | Read Customer Reviews of dbz-store.com

DBZ-StoreReviews of dbz-store.com

DBZ-Store

About DBZ-Store

Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!

DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Also known as: dbz-store.com
Website: dbz-store.com
Category: Hobbies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DBZ-Store reviews

Showing 303 reviews with 1 star · Clear filters

Julie
Sep 29, 2025
Bought shoes at debenhams online with…
Bought shoes at debenhams online with this company Returned shoes but never got the refund Do not use ....
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Stephen L.
Sep 28, 2025
I ordered a single bed with auterpodic…
I ordered a single bed with auterpodic mattress and got 2 single mattress with springs sticking out I phoned the mobile number that came with it and that belonged to a wedding venue
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A.E.
Sep 22, 2025
Poor communication and poor product…
Poor communication and poor product quality.
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customer
Sep 21, 2025
Nightmare..!
Ordered via Debenhams website and had to return the item to the third party brand. Nightmare! Had to the contact DBZ via whatsapp (this method only available) to chase refund after 3 weeks! I will never use Debenhams website again...!!
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Natalie C.
Sep 20, 2025
If I could give zero stars I would
If I could give zero stars I would. Absolutely awful service. Poor customer service partially non existent. I will be reporting to trading standards as they delivered an order with items missing and when using their wastsapp for another order and a refund they failed to process this and use a bot to correspond. Buyers beware.
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Andrew M.
Sep 19, 2025
Absolutely useless
Absolutely useless. Ordered item 3 weeks ago. Told it had been despatched. The tracking code was not recognised by the delivery company. Still missing and only Debenham's useless AI chatbot to'talk' to. Never again.
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Marena H.
Sep 18, 2025
AVOID ALL DEBENHAMS 3rd Party sellers
Third party seller for Debenhams now I am left doing a Charge Back for NON DELIVERY… very upsetting they are ripping people off left right and centre. No customer service and no recourse or responsibility taken by Debenhams.. AVOID ALL DEBENHAMS ADVERTS ONLINE!
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Judith I.
Sep 18, 2025
If I could rate them zero I would!
If I could rate them zero I would! Everything about this company is rogue! From luring customers in with promotional delivery offers which they do not honour, then only being able to complain via WhatsApp which replies using AI generated information which is inaccurate, to finally getting an email acknowledging your frustration and promising to remedy the situation but still not doing so! So here I am, 15 days later without the two beds my children needed 13 days ago! No more communication, no refund, nothing! This is completely shambolic for a business that uses the once trusted “Debenhams” brand name. Avoid them at all costs!
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