DBZ-StoreReviews of dbz-store.com

returned items and 3 weeks later still awaiting a refund

3 requests now to return an item - no response whatsoever. Been caught it seems - wish I’d read the reviews. I now realise this is a company masquerading under name of Debenhams. I’m £35 out of pocket for something that is not fit for purpose.

Continual promises of refund. As others have said.. no human contact. Repeated messages. They breach 14 day refund acceptability. Won't use Debenhams online again. I am over £60 out of pocket.

Awful Company Items i received were not like the photos on line I Ordered what i thought was a lovely fluffy table lamp, it arrived and it would fit in a Dolls House. Of course there is no phone to call and complain. Rather cross with Debenhams as such a large company and using this

They completely messed up my order. I ordered 2 pairs of shoes both size 5 and they delivered one size 5 and the other one size 7. As they don't give their telephone number so I managed to send a message through their robot which I believe is disgusting. I got a message back that someone will call me but so far no one had called despite several attempts made. So I would strongly advise people NOT to order anything from them.Once they got your money they don'twant to know you. I was a very good customer of Debenhams when they were in the high street. It's very sad they have gone.

The quality of items received is awful. Unlabeled tat despite claiming items are good quality on website. Lesson learned never again. Would return but reading other reviews doesn't seem worth the hassle.

Item not received, no customer service, took money and now no contact, do not buy from here!

Faulty item received. Extremely difficult to contact "Customer Services", impossible to get a response from them. Tried to get attention on twitter and was inundated with scammers. Have no idea how to resolve my issue