Jake T.
Wonderful support
Wonderful support, fast and efficient! autumn fixed my order quite quickly and I’m happy with my product
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Jake T.
Wonderful support, fast and efficient! autumn fixed my order quite quickly and I’m happy with my product
Ali
Hi! The mousepad I order was amazing and very well designed!! Very happy with the product and will order again, only thing I can suggest is shipping could be faster, it took almost 3 and a half weeks/1month to arrive Thank you again!
Response from DBZ-StoreNov 21, 2023
Thank you Ali for trusting us to ship your parcel to Lebanon. This was our first shipment there. We thank you for your business and consideration when choosing your DBZ Merchandise.
Rochelle P.
I had a little issue but Autumn was extremely helpful and provided perfect customer service! Will order again!
Response from DBZ-StoreNov 21, 2023
Thank you for the Review! I will let Autumn know she is doing great work!
Alden B.
There was a mess up on my order. I was supposed to have a male and a female but when the package delivered I ended up getting two females. I called the support and Jim resolved this by giving me a male for free! Thanks Jim!
Response from DBZ-StoreNov 21, 2023
Thank you for the Review! I will let Jim know he is doing great work!
Kristin
Very prompt and helpful customer service through chat with Autumn and phone call with Paul. Some newly uploaded product had the wrong price. Autumn put in a ticket to get it corrected and Paul created a draft order when the ticket hadn't been processed as quickly as Autumn expected. Very pleasant customer service experience all the way around!
Ron
They were quick to help me and refund my purchase. Much appreciated.
Anura S.
Questions were answered really quickly with a clear explanation.
Jay W.
My son was very happy with his rug . It arrived in a timely manner .