Deleted my old lvl 90 EQ2 toon and just ruined the game in general
So many good memories and fun times gone. I started playing Everquest II with my dad when I was 6 years old. We worked on our characters for years and I was pretty attached to mine. As I got older I quit because honestly I was so addicted that it was affecting school, so I didn't log in for some years. When I came back, Daybreak had bought the game and ruined it, but the WORST part is that they DELETED our characters (or our accounts, I can't remember which) without notifying us. YEARS OF PLAYING GONE. I want my lvl 90 dark elf fury back.
The game is no longer fun to play because nobody wants to flipping play it and you can basically pay to start at the top. Boring. Like someone else said, I hope Daybreak sells it to someone who actually cares about the game and not just money. I vehemently hate them. I'm going to create a new trial account to see what it's like one more time but I'm never giving my money to Daybreak.
MG
Mathew G.
Daybreak created an account similar to…
Daybreak created an account similar to mine without my knowledge so I ended up with two nearly identical accounts. Since this was at the time of the change from SoE to Daybreak and nothing ever happened with the account I just ignored it.
Years later (I've been a part of DCUO since it was first released) I tired to spend $10 usd for 1000 Daybreak credits and it never appeared. I submitted a ticket but that ticket disappeared. I then had to move states.
Fast forward two years. I am able to play with some regularity but forget my password. I request it and realize that that other, empty, account existed. I then realized that this amount was applied to the other account for some reason. I submit a request to transfer the amount from one account to the other, since I own both under the same e-mail address.
Their representative, Mike D, said that nothing could be done. He then implied that if I purchased items on the empty account I could use them on my main account. I did so and when I couldn't access the items I continued the ticket. I was then told that because I spent the credits there was nothing that could be done. Credits he said I should spend.
I escalated the issue and a (supposed) supervisor, Tommy N. Also stated nothing could be done, even after acknowledging what Mike D had tricked me in to.
This was a very simple matter that could have been fixed for a very long time customer, one who has spent plenty of money to support SoE and Daybreak. I will not be spending one more dime with Daybreak and will be warning others away from their shady, thieving, business practices.
JF
Jonathan F.
Daybreak is a SCAM
H1Z1 Survival MMO
THIS IS WHAT WE BACKED
PlayerUnknownBattleGrounds
IS WHAT WE GOT
The company scammed hundreds of people.
MS
Markus S.
If I could rate 0 stars
If I could rate 0 stars, or 0.3 I would rate -10
Daybreak company inherited the game from sony entertainment
I created my account in what I believe was 2013,
I was playing for such a long time and in 2017 I applied for outfit decal paying 10$, the company still haven't completed any jackshit and instead they only have been ignoring teamkills and reports about harassment ingame. Not only that but when you try to payback they ban you for harassment still completely ignoring the other player, the most jewish game I ever seen because they don't abide to any rules but some Kaballastic views. I hope they loose their entire business!
KI
Kieran
Yet another poor customer service interaction
Yet another poor customer service incident.
I lost an item in game due to lag on their servers. When contacting customer services, they have said there's nothing they can do. In the past 6 weeks I've had to raise 5 support tickets, none of which have been resolved, all due to their negligence.
I played for 9 years about 5 years ago, and I think throughout the whole of that time I can count on 1 hand how many incidents I had to raise, and each one of them was dealt with to a satisfactory level.
SORT YOUR CUSTOMER SERVICE OUT, OR WATCH YOUR BUSINESS RUN INTO THE GROUND!
PC
Philip Castella T.
Award for most ridiculous game development of the century
H1z1 is a really fun and great concept, but way to many bugs and glitches which takes them forever to fix
Been playing since release and the game sure has Improved a lot. But there is still a LONG way to go. Haven't even fixed the two most important factors of a FPS game.
HIT REG WORKING 100% LIKE IT SHOULD.
DESYNC AND PINLOCK. SO PLAYERS HAVE A STABIL CONNECTION TO THE GAME SERVERS AND WE AS EU PLAYERS DONT GET NA OR ASIAN PLAYERS ON OUR SERVERS WITH 100 + ms....
So all in all.
Fun and great game, but most ridiculous and S-H-I-T-T-Y developer team and management...
Consider the game like cancer in gaming world. Worst of its kind and a gamer killer which needs to be fixed.
Only way to save this game from death is by building it all over again on a new game engine and with a new crew who actually has some decent game designing experince and knows what they are doing when doing graphics and codeing instead of some acne scared intern who dropped out of school...
GAME CANT BE SAFED WITH THOSE R-E-T-A-R-D-S BEHIND THE WHEEL. JUST QUIT THE GAME AND YOUR BUSINESS. BECAUSE DAYBREAK AND H1Z1 IS NEVER COMING BACK EVER. WORST GAME COMPANY IN HISTORY!
LE
lee
Don't anyone buy games from daybreak…
Don't anyone buy games from daybreak they are charging for certain games and everything what come with it like all the dlc's and in game purchases like the game just survive then they will start to promise to update this and promise to update that just to get you to spend more money then they will turn around and tell you that they are turning the servers of completely so the game can not ever be played again but the biggest kick in the but is they will not refund any of the money back so think twice before buying a daybreak game or anything to do with them there is thousands of online players who have been ripped off by daybreak they are Thieving Lying Fraudulent SCUM who need to be locked up for what they have done
CL
CloeyBailey
Don't play their games or give them any…
Don't play their games or give them any money at all! I'll explain why...
As if the rest of the complaints on this site, the reviews, and all of the negative comments about them on the Everquest forums isn't enough, my story will just put the icing on the cake for you.
I am a player who's been loyal to Everquest since 1999. I never had trouble, never had complaints, and loved the game as much as a person could. Then Daybreak took over...
A few months ago I joined the top guild on my server and learned that the other top guild commonly trolls them (gives them a hard time). One day out of the blue, some guy starts stalking me by posting on my personal youtube channel, my personal website, my guild website, and in the game. He went as far as to take a video of mine from my youtube channel and cut my voice out of it to use as a sound that plays when you visit his magelo profile (magelo is a website that displays your character in the game and all of its belongings). He also created his own guild in the game using my youtube channel name as well as named his pet after me.
I informed my guild leaders about it and they verified through his IP address that he was a former member that was kicked out of the guild, but they refused to tell me who he was. Basically protected the identity of a stalker. I went through a lot to find out his identity on my own, and when I finally did, I took the matter to the guild leader of the guild that my stalkers main character is in, and I was met by a swift "I don't give a f***" and then was harassed by the leadership team of that guild via tracking me down to my own property and proceeding to take their pants off standing in front of me, knowing that I suffer from PTSD due to rape. Yes it is a game and no, their characters aren't actually naked, but the intent of what they did was there, and it sent me into a panic attack.
I reported the situation in great detail and provided screenshots of everything. Daybreak did absolutely nothing despite their VERY CLEAR rules on harassment. I personally think it is because of who the complaint was about. You take out the leaders of a top guild in the game and the guild crumbles and players flock elsewhere or leave the game entirely, thus causing money loss to the company. But that's just my opinion.
So since Daybreak did nothing, I had a big target painted on my head by the guild. And 1 person against a top guild basically means you'll never have fun playing the game again due to the level of harassment for trying to turn them in and do the right thing. So I had only 2 choices at that point, quit the game or change my name (which costs real money).
I opted to change my name since I've got so much time and money in the game, and completely erased everything that would tie my new name to my old one. But I recreated a character with my old name to prevent someone from taking it and being harassed by that guild in my place.
I spent a few days building new housing in the game in a new neighborhood, joined a new guild, and started enjoying the game again. But then Daybreak did a big game update and messed it up, so they did what's called a rollback that resets everything back to how it was before their update. And they chose a time to rollback to from BEFORE I did my name change and recreated my old name on another account.
Well, when they did that, their system tied all of my housing items back to my old name because they rolled back to a time before I changed my name. And since I had recreated my old name, it magically moved all of my items over to that account to my old name. So I reported it on July 24th, 2018 once I realized all my stuff was missing. It is now August 31st and my items have still not been restored. They restored a very small portion of them but not all of them, and I keep telling them there's more missing but it takes days to get a response from them. You would think that after a month, they would have my belongings restored.
Of those belongings, a large portion of them are items that were purchased with real money from their marketplace, epic weapons that take forever to obtain and can only be done once, rare items that require raids that no one does anymore, quested items that are non tradeable and very hard to obtain, more quested items that are only available once a year, claimed items from expansion purchases that you can only get once, and various other items that I have collected over the years since 1999. It's all gone...
As much as I love Everquest, Daybreak has ruined it and begun turning it into a "pay to win" game. Meaning if you don't spend real money on the game in addition to your membership, you're not gonna get as far. I cheer the day when Daybreak goes down. And hopefully they will sell Everquest to a company that will bring it back to its former glory, because Daybreak sucks at it.
So basically, you've got a company who takes no stand on sexual harassment, and VERY poor customer service. Do NOT spend any money on this company.